Courtyard by Marriott Dallas Plano Parkway at Preston Road

Bad

Superb

Exceptional

At least had a place...

Liked: Not much
Disliked: The staff wasn’t very helpful and upon arrival wasn’t sure to get in after a delay flight in the middle of the night the front desk was very rude!!

Exceptional

Disappointing

Very poor

Liked: Location
Disliked: Old hotel....locks didn't work. The ice machine broke.. nothing worked. Phone broke. Bad mgmt

Exceptional

I love this Courtyard by...

Liked: Loved having Starbucks in the facility. I have stayed at the facility 2 times. On the first stay, I fell in love with the facility and the convenience of being close to everything that we wanted to see and do. The staff has been very friendly and helpful each time that I have stayed there. The lobby has a cozy feel to it. There is a working fireplace, and TV's, making it a nice place to hang out. The room that I have reserved for both of my stays has been the larger double Queen room. It is roomy for our group of 4. The beds were so comfortable and quiet. I had a great night sleep. The bathroom area is one of the nicest that I have seen in a hotel setting. The shower and toilet area is separate from the sink with mirror above it. The room and bathroom were both very clean. Nice colors in room and lobby.
Disliked: There wasn't an extra mirror in the room. It would have made it easier for our group of 4 ladies to put on make up and do our hair in less time.