Name: Courtyard by Marriott Cypress Anaheim/Orange County
Address: 5865 Katella Avenue, Cypress, CA
Telephone: (888) 428-0221
Rating: 4

Courtyard by Marriott Cypress Anaheim/Orange County Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Sucked

Liked: Asked for a quiet room and upon arrival, I found a dirty wet towel hanging in the bathroom. The towel was removed by the cleaning crew and they moved to to another room. SMH… the ac/heating unit was loud, sofa had stains, neighbors staring speaking loudly at 3am and continued on for at least an 1 1/2. The bathroom door was spring operated and does not stay open, I felt trapped and it constantly sounded like someone was trying to get in my room. Oh did I forget to mention that a man was caught rambling through my guest car and was busting doing so. I will never and would not recommend this facility. Staff was kind, that’s about it!!!! Big disappointment!!!!
Disliked: Not sure

Nice place I. Excellent location

Liked: The location is excellent
Disliked: No breakfast Free Wifi was slow and would not run my YouTube or Spotify.

Superb

Exceptional

Good location. Perfectly nice hotel...

Liked: We stayed just 2 nights as a stopover on way to San Diego. Perfectly nice, clean hotel. We booked a larger room with separate seating area with sofa, tv, small fridge, sink, coffee maker. It worked well for us.

Exceptional

Liked: Johnny was great 👍

It was an ok stay,...

Liked: Free parking and tons of available parking
Disliked: A lot of noise, you could hear almost anyone standing outside. The walls are so thin. Our toilet in the bathroom would stop flushing and we would have to call for maintenance more than once! Bathroom was pretty dirty as well..

Very good

I will be staying here...

Liked: Very clean. Temperature was good. Front desk called me to ask if I was pleased.

Lackluster

Liked: The location is convenient, close to restaurants, and free parking.
Disliked: I stay at this property often, at least once a month. The last two visits have been subpar due to the lack of cleaning. The towels are not being switched out, the bathroom floor isn't swept/ mopped, basic toiletries aren't restocked. The furniture needs to be wiped down, specifically the wardrobe closet.