Courtyard By Marriott Cleveland Independence Guest Reviews
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Rebecca A, Salem
More than one employee went above and beyond to get ice, print directions, say hello etc. during this stay. Room was comfortable (bed was an AHH!), clean, and well appointed. We will definitely stay here again when we are in Cleveland.
Liked: This was a first rate, customer sevice oriented, convenient hotel. We saw a show downtown. This room worked out well!
Tina Tue, 22 July 2025
Very good
Liked: Very nice place
Disliked: People smoking pot. Hallways were bad
Birhanu Tue, 22 July 2025
While thw facility is at...
Liked: Nothing.
Disliked: I booked a king bed and a sofa bed. But I was give a king bed only. When I asked the receptionist where the sofa bed is, she told the booking does display the requested for the sofa bed for the book.com she did not seem considerate.A room service person who brought us a rolling bed seems not happy that I requested what I booked for.Later we also found out a smelly towel in the bathroom. My wife also saw a torn out fabric hanging under the bed.
Anonymous Wed, 16 July 2025
It was okay
Liked: I liked the location of the hotel
Disliked: The fire alarms went off multiple times during our stay. The power kept going out. The pool water was hazy
Jason Wed, 16 July 2025
Exceptional
Anonymous Thu, 10 July 2025
Very good
Omaira Mon, 7 July 2025
It was fabulous
Liked: Very clean, smelled good. Room was super clean so was the bathroom.
Disliked: Everything was perfect
Barbara Sun, 6 July 2025
Quiet area of town
Liked: Bed was comfortable!
Disliked: No free breakfast. Small selection and pricey.
Sharnae Tue, 17 June 2025
Exceptional
Tara Fri, 13 June 2025
Passable
Anonymous Fri, 30 May 2025
Relaxing stay; would book again...
Liked: Enjoyed morning coffee on balcony. Bed was very comfortable. Room was clean. Staff pleasant.Quiet location within 10 miles of downtown Cleveland. AC/DC concert amazing at Huntington Bank Field. Rock and Roll Hall of Fame interesting. Also enjoyed walk on Pier, while downtown.
Disliked: No complimentary breakfast. By 9:45am-no option to buy breakfast-Bistro onsite closed. No shuttle available to and from downtown Cleveland.