Name: Courtyard By Marriott Chicago Waukegan/Gurnee
Address: 3800 Northpoint Boulevard, Waukegan, IL
Telephone: (888) 428-0221
Rating: 4.25

Courtyard By Marriott Chicago Waukegan/Gurnee Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

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Excellent

Liked: The location of the property is excellent, don't need to go far for what you needed
Disliked: No smoking property and it wasn't informed before booking

Superb

Very good

Liked: Clean and convenient
Disliked: Staff was okay

Very good

Liked: Clean and convenient
Disliked: Staff was okay

Very good

Absolutely one my best hotel...

Liked: Most friendly staff ever and the pool and especially the hot tub was wonderful. He location was perfect.

Superb

Hospitality is dead.

Liked: I made a reservation which said “breakfast included” on the reservation, I had three people. They would only allow one person to have breakfast, I would have literally picked a different establishment had I known breakfasts would not be included. Not hospitable staff, most unwelcoming experience I have had at this chain, which I have historically really enjoyed staying at. Extremely disappointed with the experience, everything was clean though.

Exceptional

Perfect stay.

Liked: Stayed for of son’s Navy graduation, location was close to the recruit training center, plenty of amenities. The staff was so kind, everyone we came in contact with were very accommodating.