Courtyard by Marriott Chicago St. Charles Guest Reviews
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Judith, Oak Forest, visiting Arcada Theatre
Great place to stay especially if you have tickets for the Arcada Theatre. It is close and the rooms were very clean. The staff was so helpful and friendly. We would definitely stay there again. Great service.
Liked: Very helpful and friendly staff - which always makes the trip easier. Great location for theatre.
Disliked: N/A
Robert Mon, 18 August 2025
Nice location, hotel, and staff!
Liked: N/A
Disliked: N/A
Anonymous Fri, 11 July 2025
Exceptional
Angela Fri, 11 July 2025
Very good
Danielle Sun, 15 June 2025
Very good
Liked: The staff was phenomenal, so friendly and sweet the entire stay!
Disliked: The workout room was lacking
Ken Thu, 8 May 2025
A reasonable choice for the...
Liked: Location.
Disliked: No daily housekeeping. There is no notice or information to say that you do not have daily housekeeping. I want daily housekeeping. Would prefer free breakfast. You have none. The day shift front counter staff is outstanding. Just what you want to see. Your evening/overnight staff had the personality of a pit bull. You need to check that out. She has no business bringing in hospitality. She is seriously hurting your business.
Thomas Wed, 19 March 2025
Exceptional
Janick Tue, 11 February 2025
Will not return.
Liked: Nothing
Disliked: The night staff was mean and seemed upset about helping me check in
Maria Thu, 30 January 2025
Very good
Thomas Mon, 30 December 2024
Exceptional
Howard Wed, 11 December 2024
Very disappointing - not good...
Liked: Free parkingComplimentary coffee
Disliked: Very slow book in processNot told we had to ask for housekeeping Housekeeping was poorBed uncomfortable Sheets did not fit bedBlankets very thin - not warm enough Shower stall was not clean