Enjoyed our stay very much. Room very spacious and clean. King size bed ++ comfortable. Would recommend to friends and will likely try to book again when we head to Chicago next June for Bluesfest 2012.

Liked: Great hotel; Friendly, helpful staff; perfect location
Disliked: None

Good

Horrible

Liked: Parking suck , room overpriced, tv didn?t work had to move to another room then that one had no microwave so they had to grab one from another room, just extra and was rude about it the whole time
Disliked: Parking suck , room overpriced, tv didn?t work had to move to another room then that one had no microwave so they had to grab one from another room, just extra and was rude about it the whole time

Not happy

Liked: Location, room ambiance, staff
Disliked: Couldn't upgrade or change into business room. Embarrassing. I called4 time at the hotel directly on December 26th to do the booking or reservation after the front office transfer the call no one is answering. Finally I did my booking online with Booking.com & Hotel reservations and both upset me.

Good

Exceptional

Disliked: Parking. There was none.

Exceptional

Very good

Very poor

Disliked: My tv wouldn?t work. My toilet was making sounds all night long , and this isn?t the room shown on the website pictures

Awesome sauce!

Liked: The staff was exceptional helpful and accommodating. They addressed all my concerns with extreme professionalism and expeditiously. I would stay here again.