Courtyard by Marriott Chicago Arlington Heights/South Guest Reviews
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Anonymous Fri, 13 June 2025
Very good
Norma Tue, 10 June 2025
Worst place the keys never...
Liked: Nothing everything is horrible they didn’t even gave us discount for all inconvenience
Disliked: We had room 281 , first time being there key didn’t work after the first time we had to wait half hour in the hallway for the guy to let us in the key never worked they gave us a new key then later on we went to eat came back again key didn’t work imagen being seating outside ur room almost the whole trip because u couldn’t come in like it’s crazy outrageous then the front lady says I’ll give u guys free breakfast for the inconvenience then we come down breakfast is over when they told us 6-11 apparently now is till 10 ! The worst experience then instead of moving us to new room right away after the issues with the door they did it our last day then the door always got jammed every time we tried to open what’s the point of being so luxury looking when is crappy and no care for the customer I demand a refund .
Anonymous Mon, 19 May 2025
Exceptional
Broadway Sat, 19 April 2025
Exceptional
Smog25 Sun, 30 March 2025
Nice hotel, clean and friendly...
Liked: Rooms were very clean and comfortable. The gentleman at the front desk (Joshua I think) was very helpful and answered all of my questions and accommodated my request for my husband to pick up the second key at a later point. Overall very impressed.
Disliked: The toilets in the room bathrooms were crazy low. Like elementary school bathroom low. Not standard height or even close to it.The free breakfast was not what I anticipated. Not like most hotels where you have a buffet, it was more like counter service but the free breakfast people had to pick off a very limited menu. While the girl at the counter was very nice, I had hoped for more options as my family has food allergies and picky eaters so didn't really work well for us.
Nadiia Sat, 29 March 2025
Very good
Lisa Mon, 24 March 2025
Perfect place to stay with...
Liked: The pool was super warm and clean!
Disliked: N/A - it was great.
Lacy Wed, 19 March 2025
Superb
David Sun, 16 March 2025
Very good
Steve Mon, 9 December 2024
Very good
Liked: older hotel with popcorn ceilings, but otherwise very clean and standard