Courtyard by Marriott Canton

Exceptional

Disappointing

Just ok

Liked: Staff was very friendly.
Disliked: Room 423Fan rattled in the ACThe bathroom smelled of urineThe room door would not close unless it was forcibly shut.There was only decaf coffee in the room and no complimentary coffee or breakfast available.

Barely acceptable, not a good...

Liked: The bed was clean and comfortable, and the TV streamed my favorite service. It was convenient to my daily activity, and it was nice to be able to grab a nightcap in the lobby bar. The bartender was new and was working alone, but she was resourceful in meeting requests of guests. The hotel was quiet, and I was not disturbed by any activity outside my room.
Disliked: The hotel was understaffed, and the afternoon/night clerk prioritized other duties over guests. There is a lot of visible damage and neglected maintenance. The wallpaper in my room was peeling off, and the ceiling had cracks and visible water damage. There was even water damage to wall art, which was left hanging on the wall.There was no ice machine on my floor. I had to go to the ground floor for ice. Ceiling tiles in the hallway were ajar, and water damage was visible. Staff allowed guests with dogs to sit in the lobby with them barking (multiple dogs, same guest). One person didn't show up for work, so the restaurant was unavailable. For what is charged, I feel justified in expecting better service and facilities.

Ok

Liked: The m morning staff was really sweet and wonderful
Disliked: The front door had a big chip by the lock. The dust by the refrigerator was really thick. The refrigerator didn’t work. I was here for a friend of mine who was dying. I think the lady on who worked the front desk on Friday night could’ve live in a little bit. It seemed I was imposing on her for towels because I never asked for service the entire time I was

Superb

Liked: Pool area was nice , nice location
Disliked: No complaints

Very good

Good

Liked: The hotel was very quiet & clean. I had no issues. The staff was very friendly especially the woman that checked me in at the front desk.

Very good