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AustraliaCourtyard by Marriott Buffalo Amherst/University Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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Anna Mon, 21 April 2025
Superb
Rita Fri, 11 April 2025
Good
Goebel Tue, 8 April 2025
Superb
Lucas Mon, 7 April 2025
Passable
Liked: Had a decent stay. The room was nice and big and the bed was comfortable. Was expecting a hot tub but they closed it down for good 3 weeks ago.
Bill Mon, 31 March 2025
Pleasant
Monique Sat, 29 March 2025
212
Liked: The hotel was clean, and the staff was nice, but I was informed upon checking in that the cafe was open for dinner from 5 pm to 10 pm. When my husband and I returned to the hotel after our event, it was way before 10 p.m., went to the cafe, and no one was there. I alerted the front desk staff, and she reported that the kitchen staff working the cafe went home. The desk staff said she didn't know how to prepare anything other than the breakfast sandwich. I was very disappointed about this being unable to eat.
Ella Tue, 11 March 2025
Superb
Liked: The staff was exceptionally nice. I couldn’t have breakfast because of before mri fast but was offered food to take with me for later. My husband enjoyed the sandwich but his stomach felt a little upset afterwards.The large room had everything we needed and I would recommend it.
Shaun Tue, 11 March 2025
Exceptional
Joan Thu, 6 March 2025
Superb
Timothy Sun, 16 February 2025
Very disappointed with this stay...
Liked: Not much to like about this property.
Disliked: No heat in room, cold all night with thermostat turned on at highest temperature.Room key stopped working, was locked out of the room.No complimentary breakfast or food of any sort.Only one person staffing main desk at this property and often doubled as bar tender/hostess/maintenance service person leaving front desk vacant.
