Courtyard Boston Brookline Guest Reviews
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|1.2 miles from Brookline centre|
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Johari Sun, 9 December 2018
It was great
Liked: Room was clean and comfortable. Would stay here again.
Anonymous Wed, 5 December 2018
Liked: Rooms are great. Public space is fine. Carpets on floors outside b drools is bad-stained, dirty-looks very shabby
Tony Wed, 5 December 2018
Disliked: Room was not very clean. Drain in tub was poor, left 2 notes about that, no resolution.
Anonymous Sun, 2 December 2018
Alanoud Sun, 25 November 2018
I don?t recommend the property
Liked: The location of the hotel
Disliked: Service is poor No compemamtry water No boiler in the room The refrigerator is empty Only two luggage trolly in the hotel
Masse Thu, 22 November 2018
Liked: Clean and comfy
Disliked: 35 added charge for parking not mentioned before check in, kind of excessive being as it's the hotels garage, maybe they think a heads up would sway ones choice ?
Frances Wed, 21 November 2018
Liked: They had shuttle service to the nearby hospitals and clinics. Much appreciated as it was cold and rainy
Jennifer Sat, 10 November 2018
Disappointing visit, room wasn?t clean,...
Liked: Room had some modern touches, coffee in room was decent, location was good.
Disliked: Room was not clean (found hairs wherever I looked - on the toilet, in the shower, on the bathroom counter, on top of the top tissue in the dispenser, the one they fold special, on top of the paper coaster they put the glass on and many more). There were stains on the rug, loveseat, ottoman. There were chips on the doors and frayed and stained carpets. Lots of areas of caulking in bathroom that were obviously for leaks. Light in shower had visible bugs inside, mirror not clean, glasses in bathroom not clean. I would have complained to front desk and tried to switch rooms but I had no time as I checked in and only had 20 minutes to get ready to go to an event. Was also disappointed there was room service although the pamphlet in room seemed to indicate there was, with the ?menu included? which was not there, when I asked the front desk upon returning later that night if they had a menu since mine was missing, they said no and they don?t deliver to rooms anyway. Ok then. Very disappointed especially when the room (1 king bed) was ?discounted? to $379, and had indicated it included parking, but it didn?t so that was an extra $35 and then with fees and taxes it ended up being almost $500. Oh and the tv was not visible from the bed, it was on the wall next to it, I pulled it out and swiveled it to face the bed but it didn?t move that much, only about 20 degrees.
Holly Thu, 8 November 2018
Liked: The girls at the front desk when I checked in and checked out were amazing and deserve something :) I was going to Dana for some news on my cancer and they got me a cab and were just so sweet. I was upset and by myself, and they made all the difference.
Mohamed Wed, 7 November 2018
Generally pretty good. Spoilt by...
Liked: Overall good service and decent quality. Staff helpfull and room spacious. Liked the cookies put out in the lobby after 4.00 pm.
Disliked: The selection/variety of breakfast foods was appallingly limited. The fact that I had to pay for breakfast also galled me. I have travelled far and wide and am accustomed to receiving a much better breakfast for the price I paid (for the room) and for the quality of the establishment overall.