Courtyard by Marriott Boston Brookline Guest Reviews
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|1.2 miles from Brookline centre|
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Jochanan Tue, 8 June 2021
Disliked: Our room?s design was very nice but quite impractical.
Donna Sun, 6 June 2021
Liked: Location near the T and everything. Room is not new, but still comfortable and mostly quiet.
Disliked: Bistro and Starbucks closed due to covid, no apologies or substitutes, or reduction in rates. two nights but no cleaning, bed-making, or replenishment.
Laurie Thu, 3 June 2021
Christine Wed, 26 May 2021
Do not stay at The...
Liked: We booked because the hotel is close to BC-location is great.
Disliked: Our first room's air conditioning didn't work. We were told it would be repaired while we went for a late lunch. We returned an hour or so later and nothing had been done. We had to move rooms-receptionist was very polite, but the key machine would not work. Finally, a service person met us at the door to our new room to let us in. Keys were not delivered, as I was told they would be-and we had to once again stop at the reception desk to get our room keys. The deadbolt to room 228 would not work-meaning we could not open the door after multiple attempts. Again, we let the front desk know and nothing was done. It usually took 15-20 attempts to get the door to open-a major safety issue. We will never stay here again and plan to follow up with Boston College to let them know to remove The Courtyard by Marriott from their recommended list. Poor service, room wasn't super clean (I found a plastic spoon next to the bed), and overall very negative experience.
Martha Tue, 18 May 2021
Liked: Very clean and great location to visit BU student.
Disliked: Price is a bit high.
R. Sun, 9 May 2021
Andrea Sat, 8 May 2021
Rachel Thu, 15 April 2021
Liked: Big room. Clean. Great area. Very nice staff.
Disliked: Didnt clean room only if i request. Didnt tell me that apon arrival
Trevor Tue, 6 April 2021
Darcy Tue, 16 March 2021
The redhead behind the front...