Courtyard by Marriott Boston Billerica/Bedford Guest Reviews
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1.6 miles from Billerica centre |
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Darling Fri, 19 April 2024
Exceptional
Liked: The sanitation, the location.
Disliked: I have no complaints since we didn't have the chance to look around.
Madilen Thu, 18 April 2024
I wish marriot hotels have...
Disliked: Free Breakfast should come with all hotel stays.
Joseph Mon, 15 April 2024
Pituful
Liked: No breakfast
Disliked: Where to begin!!!! How about with the end which is that I had no choice but to pack up and leave this hotel WITH MY 6 YEAR OLD at 1030pm the same night we checked in! Checked in at 3pm today and right away the room is 83 when we walk in. I grab a woman in the hall who calls maintenance. The guy spends an hour fooling around with the unit which means we can't even go to the pool or do a thing but sit and wait while he works on it. Finally he does something and the heats off and it gets cooler. We leave and swim and get dinner at the bistro and return to the room around 630pm. The room is now 70 and the heat won't go on which clearly means it'll get cooler as the night goes on with no heat the temp will drop over the night. I call front desk and the guy JARED says he'll come up in a few minutes. Half hour later I have to call down and he admits he forgot about us and finally comes up. He does legit nothing but play with the thermostat at the wall.. says he will set it and the heat should be on any minute. Like i didn't try that myself! Sure enough it does not come on and so after 25mins I call him again. Mind you my 6yr old is tired and it's almost 9pm. I'm tired and just want to at the very least get in pjs and not deal with this still or at all! On this phone call Jared sounding annoyed with me says he's going to call the Gm to see about getting an engineer up to look at it. Says he'll call me back in 5 minutes! Nothing. And btwi don't want an engineer up in our room at this hour. Just get us a new room! But I gave him 40 minutes before I call back and get nothing. I called and called over an hour! No one comes..no one calls. No one answers my calls. My daughter is now asleep and i can't even go down to the desk to talk to anyone about switching the friggen room which I did ask about when he came up the first time! I can't even get him on the phone to get an extra blanket. Nothing! THEN THE HEAT COMES ON!! best part...
Megan Mon, 15 April 2024
Passable
Ivelisse Mon, 15 April 2024
Very good
Sandy Sat, 9 March 2024
Good
Erika Tue, 20 February 2024
Perfect Quick Stay as we...
David Mon, 15 January 2024
Exceptional
Liked: I like the way the staff was very attentive and willing to be helpful with suggestions of places to eat and things to do.
Disliked: I had some clothes to wash and was a little disappointed that the washer drain backed up but not a real issue.
Maxim Sun, 14 January 2024
Superb
Hanifah Mon, 8 January 2024
Exceptional