Courtyard by Marriott Atlanta Duluth/ Gwinnett Place Guest Reviews
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5.0 miles from DULUTH centre |
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Angel, Colbert, visiting Atlanta Coliseum Wed, 18 December 2013
Beds were comfortable and staff were friendly.
Liked: Everyone was super friendly at check in and any other time I saw them.
Disliked: Only negative was that the continental breakfast was $8.95 and buffet was $10.95, so we ate elsewhere.
William B, Newnan Wed, 2 January 2013
Great room; easy access to everything.
Perez Thu, 25 May 2023
Bad
Liked: On May 20st, I received an email at 11:26 am stating that my card on file was declined (see email below). At approximately, 3:45 pm, I read the email and called immediately called Courtyard at Marriott. I spoke to Olivia regarding the email I received, I explained that there must have been a mistake or something wrong with the transaction, since my card was fairly new. I called my SAVOR ONE Mastercard and it was an error in their system. Apparently, the system declined the charge due to their system flagging my card as not being activated. I advised Olivia that they could not just rent out my booked rooms when: 1) I had a booked confirmation; 2) Marriott sent me an email less than 4 hours before check-in; 3) Marriott failed to CALL ME first, as per Olivia they did not have my Cell No.; 4) Marriott failed to provide me the opportunity to give another card, as well as, finding out why the system declined my card; 5) Olivia failed to provide any type of resolution and 6) Rejected numerous offers to give them another Credit Card to run with me on the phone. The only response Olivia gave was they were fully booked & didn't have any rooms available". Olivia did absolutely nothing to assist or mitigate the situation. In addition, I advised her my husband is an amputee, with a severe disability I WILL NEVER BOOK AGAIN WITH COURTYARD AT MARRIOTT or BOOKING.COM.BELOW IS A COPY OF THE EMAIL FROM COURTYARD MARRIOTT;resv 5/20/23InboxPayne, Cynthia
Jasmine Sat, 6 May 2023
Bad
Demarcus Thu, 4 May 2023
Exceptional
Daniel Tue, 2 May 2023
Exceptional
Raymond Tue, 2 May 2023
just rebooked, my new home...
Liked: everything
Disliked: everything was perfect, not one complaint at all.
Antunes Thu, 20 April 2023
Good
Lawrence Thu, 13 April 2023
This Coirtyard was nice and...
Liked: location was great and staff was good.
Disliked: not being able to go from lobby to the room.
Antunes Mon, 3 April 2023
Good
Sergio Thu, 30 March 2023
Very good
Chenika Mon, 27 March 2023
Superb