Average hotel and average hospitality.

Liked: Clean and good location.
Disliked: No breakfast.

Superb

Disliked: Old and not what the photos show

Pleasant stay

Liked: Very clean , great staff
Disliked: A little noisy, but it is close to Knott's

Since it was a short...

Liked: check-in was easy. location was perfect. Staff was pleasant.
Disliked: Just curious why the bed wasn’t made each day or the bathroom trash emptied.

Clean and convenient location

Liked: Loved how clean the room and bathrooms were. The internet was free but very fast, and the TV had many options. The halls were clean and signage was fool-proof. There was ample parking with large spaces and lots of wonderful places to eat within walking distance. During my stay I was able to walk across the street to Porto's and take a short drive to The Source OC. Loved the ample storage space and the seats to lounge around in my suite (double bed with sofa bed). Easy and fast check-in and checkout; my family was surprised by how simple it was!
Disliked: I wish the cost/procedures for breakfast were communicated either during check-in or via email. I had to find out about the cost of breakfast from the information tab on the TV. I also wish the hotel provided some small complimentary water bottles. After a long day of travel, I was expecting some water in my room but I had to go out and purchase it.

Exceptional

Superb

Superb

Liked: The bed was comfortable but the room location was terrible.
Disliked: Location of our room on the ground floor next to an exterior door was awful. The door kept slamming closed all night and morning. We heard everything in the hallways and the laundry was going with shoes or something in the dryer right next to our room.