Ideally placed for my work,...

Liked: The breakfast was good but I was disappointed that the fried eggs were not freshly done for each customer. The staff were very attentive and the receptionist on Tuesday morning (15th November) was exceptionally helpful and unflustered under pressure. The staff in the restaurant were excellent and the food very good.
Disliked: The fried eggs at breakfast could have been freshly fried (I am having to be picky here) and the coffee better.

Good

Bearable

Liked: Very little.
Disliked: Although several staff were in the reception area only one was booking guests in so it took ages as the person in front of me was having a problem checking in. Ridiculous to keep guests waiting when so many staff were around. Bedroom had no plug sockets near the bed. The room only just kept warm enough by the radiators in it. Bathroom dated and hot tap rotated freely when being turned on so it leaked on the floor. Checking out took an age again as only one person out of many was dealing with guests. A poor show. Staff who dealt with me were friendly and we'll turned out but come on. You have a queue you put more staff on the desk instead ofwandering around the foyer.

Brilliant visit

Liked: The location was excellent for me, the staff were very friendly and the room was lovely.
Disliked: Nothing

Good location next to the...

Liked: Staff were great and clean room
Disliked: The tap in the sink is really bad when you use is the water spilled everywhere

Pleasant

Liked: Good location
Disliked: Put in a room that needed updating. Run down

Good

Our stay was enjoyable.

Liked: Breakfast was fine. Location excellent. Staff great.
Disliked: Room too warm. No fresh air. Window would not open.

Too hot

Liked: Some of the staff were really friendly, particularly the young guy on reception on Wednesday evening
Disliked: I didn't sleep a wink due to the unbearable suffocating heat. The radiator was on full blast and when I tried to turn it off the knob came off. The window wouldn't open and there was no fan so at 3am I didn't sleep again and felt terrible in the morning