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AustraliaCountry Inn & Suites by Radisson West Valley City UT Guest Reviews
Overall Average Score:
Pleasant (3.3 out of 5)
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Javier, Idaho F, visiting Maverik Center Wed, 25 September 2024
No comments.
Liked: The treatment at the entrance and breakfast.
Disliked: The water in the shower stopped coming out several times.
Anonymous Thu, 10 July 2025
Very good
Jamie Tue, 8 July 2025
The front desk staff is...
Liked: The room was nice. The beds were decent. The hot tub worked. It was close to the airport. They followed Y request and didn’t put us on the 1st floor.
Disliked: The price on booking.com was more expensive than the choice hotel app we couldn’t use our free night because of having booked on booking.com. Which was stupid. The housekeeping staff sucks! They NEVER cleaned our room or took out our trash.
Guerrero Sun, 6 July 2025
Fell way short of expectation...
Liked: I liked that I was able to walk to the Maverik Center for our event.
Disliked: Bed was terrible, it was lumpy and uncomfortable. The toilet didn’t work properly. The chain on the lever inside the water reservoir was broken so I had to put my hand in multiple times to fix it. The message light on the phone blinked the whole time, I couldn’t get it off. It seemed liked people were staying off housing vouchers because some of the clientele were very interesting, seemed homeless. The free breakfast was just okay, quality wasn’t high.
Denetsosie Tue, 1 July 2025
Carpet was dirty with stains,...
Liked: Room was dirty, hair in the fridge, bed was springy and box spring was broken, couch was dirty.
Disliked: Cleaner would be better
Carolina Mon, 30 June 2025
Good
Anonymous Sun, 29 June 2025
Pleasant
Liked: Sink plug did not work right chair legs about to fall off tub felt like you are going to fall through
Sheryl Thu, 26 June 2025
Very good
Amy Wed, 25 June 2025
Superb
Dawid Wed, 18 June 2025
Exceptional
Mellissa Thu, 12 June 2025
Do not stay here you...
Liked: The entereer was nice
Disliked: Our service animal. Got very ill as we were checking out so we had to leave our 2nd vehicle there while we took him to a er we told the employees at the hotel that we had to take our dog that was laying down lifeless to the hospital and would be back after to pick up the car after staying at the hotel for 11 days we paid almost 1,000 dollars on our stay with them had two broken windows and every time we used the restroom we had to find a plunger and plung the toilet and the people that did the horrible breakfast were very rude to my family every morning to where we didn't even want to go eat anymore after the 3 day of being there. There people had the nerve knowing our animal was in bad shape had someone pull our car with our trailer connected down the street and left it parked with the trunk with all our belongings in it wide open in a turning lane on a 5 lane road in the turning lane in the middle e of this road by a convention center and left it there who knows for how long this blew my mind afterthe toilet not working our bro k en windows and one of the beds also was completely broke to where we had to sleep on only a part of the bed then we pay all this money for the room with all the crazy things we had to deal with staying there then they did that I can not believe these people and how they are even in the hospitality business and conduct business in the way they do.. I will never ever stay there again I would rather sleep in a tent on the side of the road no joke . I want my money refunded but we all know that will never happen so I guess it's another lesson learned. What a horrible experience.
