Name: Country Inn & Suites by Radisson Valparaiso IN
Address: 2020 Laporte Avenue, Valparaiso, IN
Telephone: (888) 420-1645
Rating: 4.25

Country Inn & Suites by Radisson Valparaiso IN Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Pleasant

Superb

Liked: Staff are always very friendly and professional. Facilities are excellent and lots of value for the money.

Exceptional

Liked: LocationGood size room and bathroom

Very clean and comfortable place...

Liked: Breakfast item variety was good. Easy check in and check out. Room was very clean and comfortable.
Disliked: Toilets could be updated to newer higher toilets; are too low for us elderly.

Superb

Don't stay here

Disliked: The room was not clean. Reese's peanut butter cup opened on the floor by the heating/AC unit, garbage in the can in the bathroom, broken away calk around jacuzzi tub, water damage above Jacuzzi, ripped screen in window, hair and dust around jacuzzi and bathroom tub and soap dispenser in shower leaking down into the tub. The manager was rude and said nothing was wrong and I would not get a refund even though I refused to stay and refused to take my key cards because she stated I could not check right back out. I did leave the key cards on the counter and called booking's customer service and was 100% reimbursed.

Superb

Liked: Very quiet and comfortable.
Disliked: Breakfasts weren't great...

Good

Disliked: There were challenges when one of our requests was not met. We booked a larger suite/room and paid the corresponding upcharge. However, the hotel stated that they did not have any suites available and couldn't tell me if I'd been credited the price difference. Per the front desk staff, the hotel itself and its employees receive very little information when the customer uses Booking.com to secure the reservation, thus, they can't tell what room you booked, the price you paid, etc. Which means that you have to chase down various customer service people through an outside company. Super annoying!

Good standard Hotel

Liked: Quite all right for a stop on our way from South Dakota to Washington D.C. Standard Hotel, well organized. Breakfast better than average.
Disliked: A rubbish/ trash bin in/ at the entrance area is missing.

Very good

Disliked: We had requested a top floor room and received an email that we could get one. When we got to the hotel (earlier than we can previously indicated) there were no top floor rooms left.