Country Inn & Suites by Radisson Sycamore IL

Exceptional

Always stay here as it...

Liked: Convenient location. Quite. Pleasant staff. Nice breakfast.
Disliked: Property needs some updating. Overhead fan in the bathroom didn’t work. One vanity light in the bathroom was burned out,

Rushed check out/Invasion of Privacy

Liked: Front desk staff member was pleasant and brought me an umbrella when he saw me trying to get out of my car in the rain with a wedding dress on.
Disliked: Thought we saw a bedbug but it was a carpet beetle. They seemed to rush checkout as they called at 11:15am to see if we were still in the room and then physically came into the room without knocking at 11:45am then quickly left when they heard my partner and I talking. We checked out at 11:58am before their noon check out time.

Very good

It was ok it was...

Liked: The guy that checked us in was great but when the new shift started the worker was rude due to us not getting cards that worked we had to literally keep going back to get new access cards to get into the pool and the rooms. He was just rude and upset like I didn't know what I was doing then finally he came with to try and use the new card he made and realized I was doing it correctly and I got no sorry no nothing.
Disliked: Pool and quite

Pleasant

Liked: The fridge in my room is the only fridge that I have ever had actually get cold when staying at a hotel. Actually even froze my ice pack!
Disliked: When we got there it was late and a group of people had cases of alcohol out front drinking. That there made me want to find a different place but it was late already. Rooms and facilities in general are very out dated.

Exceptional

Exceptional

Exceptional