Staff was very helpful, especially when it came to getting a taxi service. The taxi took us to the show and picked us up on time and as planned. We were very happy. The staff made sure we enjoyed our stay - we would stay here again for sure. Thank you!

Liked: We had a great stay; very clean; great location.

Very good

Very good

Very good

Liked: The location was great.
Disliked: A/C wasn't working right. The room was a little too warm at night.

Very clean, reasonably priced, convenient,...

Liked: I have stayed here three times in the last four years on visiting Rochester. The staff is always friendly and helpful. The location is very convenient to the 590 freeway. Most importantly, the rooms are always spotless! This is truly my favorite place to stay when in Rochester.
Disliked: This is not a complaint, just an observation. The bathrooms are a little on the small side, so be careful!

Wish the facility reached the...

Liked: The staff was warm, welcoming and helpful.
Disliked: Rooms were dark and depressing. Carpeting throughout appeared grungy. Room needs better lighting. There was no housekeeping during my stay, I assume due to a lack of staff, as I saw the maid's cart only once in the hall. On checking in I was told I would have maid service on the 3rd day...nope.

Exceptional

Very good

Good

Very pleasant place to stay...

Liked: Good location for us. Pleasant helpful staff. Abundant free and for purchase snacks. Quite nice breakfast.
Disliked: Room phone did not work. Maid service only every 3 days.