Staff was very helpful, especially when it came to getting a taxi service. The taxi took us to the show and picked us up on time and as planned. We were very happy. The staff made sure we enjoyed our stay - we would stay here again for sure. Thank you!

Liked: We had a great stay; very clean; great location.

Superb

Liked: Water available all the time
Disliked: Parking was tough

overall a good experience and...

Liked: comfortable beds, very good showers, very good buffet breakfast with good variety of hot and cold selections, clean rooms, congenial staff, location close to several shopping/eating areas and to major highways. Plenty of parking although it did get very crowded at times. Staff were very good throughout our stay, friendly and helpful.
Disliked: location difficult to access during rush hour because of traffic coming off nearby highways, especially hard when trying to cross traffic going south-east on Monroe when coming from the opposite direction. During the non-rush hour there were no problems. Again, getting off the highway onto exit 2B to access Monroe during rush hour was impossible, the cars were backed up onto the highway we had to take another exit and a longish detour to access Monroe. The microwave did not work, we reported that on the first night but it was still not working when we left, I like to have a tea in the morning in my room and I had to use the microwave in the lobby, not a big deal but also less convenient. There was a shortage of easily usable electrical outlets. The bathroom design was awkward and the toilet location cramped, but everything worked well otherwise. Wireless internet worked for our phone but not for our Alexa device which limited our ability to get information on the area.

Nice place to stay tucked...

Liked: I liked the fact that the seating area was right out in the lobby and visible to hotel management. This meant that it was kept clean and that food was replenished in a timely manner. Also, snacks were available at all times.
Disliked: n/a

Exceptional

Liked: Nice, clean and staff was great.

Exceptional

Pleasant

Struggle

Liked: It was a suite.
Disliked: It was in a separate building. The room was on the second floor only accessible by a flight of stairs. I've had hip replacement and my wife has back trouble. No way of knowing this when we booked the room. After realizing it and inquired about another room we were told there was no others. Disappointing and difficult

Great hotel—clean, wonderful and helpful...

Liked: Clean room, nice size and You Can Open The Window! A giant plus for us.
Disliked: Monroe Ave makes getting in and out of hotel a challenge.

Paper walls, everything is very...

Liked: Location, budget value.
Disliked: The room above us had a toddler that was completely audible the entire time. I'd compare the pitter patter to the sound of someone knocking on the door, constantly, for hours... Of course I don't blame the family, but the staff didn't make any attempts to remedy the situation. Relaxing in the room wasn't an option, so we checked out early. The breakfast was not good either. Everything else was just fine.