Country Inn & Suites by Radisson Pineville LA

Good facility but impolite front...

Liked: Location and rooms
Disliked: The front desk person is not polite.

Pleasant

Liked: The location and the rooms are decent. Its a peaceful environment
Disliked: The water is not hot!!! The facility needs and update. The breakfast needs to be updated as well. It use to be a great hotel but it has definitely went down the drain.

Exceptional

Ok

Liked: Some staff members were outstanding and breakfast was wonderful
Disliked: Problems with plumbing leaving our toilet clogged for an entire day which left room smelling awful. Front desk clerk on night shift was suppose to report and have fixed while we were working the festival and did not. I had to wait until early morning clerk came in and he immediately found equipment to fix

Pleasant

Bad

Liked: It is in desperate need of remodeling. The carpets throughout the entire building are heavily stained. My room floor had huge carpet stains everywhere. The furniture is old and in bad shape. There were kids running up and down my hall yelling and banging on the door next to me and across from me yelling for other kids to let them in, this went on for over an hour after 11pm. Then while leaving the next morning there were bags tied all around the car next to me and she told us her room had bedbugs, I hope that wasn’t true. I will not be going back unless it is completely redone.

will not stay here again

Disliked: no working TV, very little linen, stained couches and carpet

It was a nice stay

Liked: The clerk who checked me in my room was superior with customer service. The room was big and really nice. The breakfast was better than most hotel breakfast.
Disliked: The pillows. My husband liked the pillows, but I didn't. Maybe a two different pillow types would be nice

Good

Liked: N/A
Disliked: Worn carpet, etc.