Country Inn & Suites By Radisson Pensacola West Fl Guest Reviews
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|8.8 miles from Pensacola centre|
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Michael, Houma, visiting Pensacola Fairgrounds Sun, 20 October 2013
It was very comfortable at the inn. It was convenient to both the interstate and the Pensacola Fairgrounds. I would definitely recommend a stay in this inn.
Liked: Clean; spacious; excellent breakfast.
Disliked: Slightly musty smell in room.
Jason Sun, 11 November 2018
Robert Sun, 11 November 2018
Crystal Thu, 8 November 2018
Would stay again
Deborah Mon, 5 November 2018
Great staff, clean motel, I...
Liked: Sara in the breakfast room was wonderful. She was friendly and welcoming. The dining area - including the floor - was clean, clean, clean! A+. Sara is a great asset to your motel. Give her a raise! She makes guests feel at home and well taken care of.
Juan Wed, 24 October 2018
Disliked: Las almohadas
Verified Hotel Guest Tue, 23 October 2018
Liked: Well maintained with higher quality construction and features than most hotels in this price range. Very clean and well maintained. A little out from NAS or beach, but close to freeways.
Cathy Mon, 22 October 2018
Liked: The staff was very friendly and helpful
Disliked: Add brown sugar for your oatmeal
Von Thu, 18 October 2018
Liked: Location was great! They updated the lobby and hallways... the rooms are another matter!
Disliked: The bathroom, room, carpet and bathroom floors were filthy! The lady who checked us in at the front desk had to come and clean the bathroom and a nice gentleman came in and vacuumed the floors. She took pictures to show the manager. The manager gave me the option of leaving and receiving a refund or stay with a discount and housekeeping would clean my room first thing in the morning. We had a early soccer game so that would work out. We were in town for a soccer tournament.... hotels were booked out so there was nowhere else to stay that would accommodate my family so we?re were stuck staying there! I went an bought cleaning supplies and wiped everything down myself! Room wasn?t even cleaned the next day... they only replaced towels. Housekeeping came to my room while we were back from game at 11:30 am... Explained that I was told they would clean my room first, my kids were now resting, and that we would leave in a hour for the next game... she said no problem..... she would come back. Another housekeeper came back by 30 minutes later... was very rude and said they are about to leave for the day. I explained to her that the other housekeeper said she would be able to clean the room after we left.. and that they were supposed to clean my room first this morning. She got smart with me and said the front desk never told her anything about my room needing to be cleaned. I can not count the number of times I asked to speak with the manager and was told she was unavailable and would not be back until midweek. Even after the stay, I never received a phone call or an apology! If you can, please find somewhere else to stay. We travel a lot and I must say this was by far the worst experience I have ever had. I will NEVER stay at another Radisson hotel again!
Gerald Wed, 17 October 2018
Marilee Tue, 16 October 2018