Country Inn & Suites by Radisson Oklahoma City at Northwest Expressway OK Guest Reviews
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Write a review
Anonymous Mon, 9 June 2025
I like how close it...
Liked: Very convenient
Disliked: There were many things. 1. I pre paid and the lady who worked the front desk double charged me $1000. The person I worked with said it would come off my card 5-7 business days. I was a guest long enough for it to come off. It never did. It is still holding money on my credit card today. 2. I asked numerous times for them to clean my room. No one ever helped me and I had to wash my own towels (I was there for 10 nights!) in the pay washer and pay dryer. 3. I had many plumbing problems with my toilet. It took them 3 different times before fixing the problem.
Kine Sun, 8 June 2025
Disappointing
Liked: The check in process was quick and the beds are comfy. The breakfast was not bad but there was a flood in the breakfast room so, the customer service need to notify what happened
Disliked: The rooms carpet was not clean and the hallway smells bad including the elevator.
Tiffany Sat, 7 June 2025
Poor
Liked: NA
Disliked: They price low as they should but find ways to take your money. You pay a $50 deposit that is suppose to be returned but they charge $7 for a convenience fee. So you only receive $43 of your deposit back. Also they find reasons or make up reasons to keep the $50 deposit.
Taylor Sat, 7 June 2025
Very disappointing
Liked: Location.
Disliked: The staff was not helpful at all
Bin Sat, 7 June 2025
Bad
Disliked: The sink wouldn't drain, and water nearly overflowed every time I washed my face — it was extremely inconvenient. I checked out two days early, but The hotel manager told me I had two options: either accept a refund of only $100 or receive a credit to use on a future stay. They clearly stated they would not refund me the full amount for the two unused nights under any circumstances. which I never agreed to.On top of that, three unauthorized charges — $34.95, $27.96, and $257.98 — were made on my card without my permission. I contacted the hotel, but received no response.This is by far the worst hotel experience I have ever had.
Tiffany Sat, 7 June 2025
Uncomfortable
Liked: NA
Disliked: Poor customer service. Poorly kept facility
Tiffany Fri, 6 June 2025
Unsatisfactory
Liked: NA
Disliked: Poor conditions
Tiffany Fri, 6 June 2025
Bad
Liked: Na
Disliked: Very poorly kept
Tiffany Fri, 6 June 2025
Poor
Liked: Distance to work
Disliked: Staff, was charged $40 for makeup on wash cloth, nothing in room works, and no bedding that is appropriate
Miller Thu, 5 June 2025
Disappointing