Country Inn & Suites by Radisson Newport News South VA

Exceptional

Superb

Poor

Liked: The AC was cold
Disliked: I paid for a room with two queen beds and a sofa bed. When I got there they gave me a room with no sofa bed and when I asked about it they told me they didn’t had any.

Good

Stayed here for location, was...

Liked: Location was convenient for us and having a suite was necessary.
Disliked: Hotel room and facility was not clean. Curtains were ripped but still hanging up. Shower had moldy caulk that came off in the tub. Floor was not vacuumed. Floor was sloped and bed was sloped. Pull out mattress had red stains. Breakfast was missing food and had no milk.

Disappointed.

Disliked: I got a non smoking room. It smelled like pot. To me non smoking means no smoking of any kind. They tried to spray air freshener that didn’t work. We couldn’t switch rooms as the hotel was full. Stated breakfast was to be served but they don’t serve breakfast. Don’t advertise breakfast available if none is given. That’s one of the reasons I chose the hotel.

Gross, run down, needs maintained

Liked: Nothing. Needed to rest, but would not stay here if we didn't have to.
Disliked: Disgusting, way over priced. Even run down, they should still take pride in cleaning and maintaining property.

Very poor

Liked: Location was great because it was close to family . Didn't have to travel far to go any stores to get any thing.
Disliked: The tub didn't drain the sink dripped all night the sockets weren't working couldn't charge my phone only 3 lights worked. The clock didn't work couldn't set any alarms and the last person thatstay3d in the room settle air to run almost day and night so the room stayed cold. Thefirstnight the room smelled like smoke.

Ok

Disliked: Dirty n old carpet