Country Inn & Suites by Radisson New Braunfels TX

Exceptional

Won’t be staying there again

Liked: That it location was the only plus to the whole stay
Disliked: EVERYTHING it was dirty it seemed to me maybe since my room was on the 4th floor and it was at the end of the Hall that they didn’t focus to much on cleaning. Dirty towels,the ac vent had so much dust on it, someone’s beard hair was on a nightstand, outside the room had a bunch of just like crumbs some fake nails. I have photos of the problems I had and the manger at the location had told me well I can get you a $34 discount for all those disgusting problems.

Superb

Superb

Angel…ur the best!

Liked: Angel at front desk went way and beyond customer service by getting me a room before my niece’s 2pm wedding at 12:15pm so I got there just in time to hear them say “I do”. Thanks a million Angel because those memories are precious! I will be back for watermark family reunion later this year.
Disliked: Everything was great!

Superb

Overall was good!

Liked: Cleanliness overall!
Disliked: food was okay, staff wasn’t that friendly/ smiling to the hotel guests..

I over paid, was mislead...

Liked: Everything was simple
Disliked: The hotels elevator was broke and everyone was made to use the stairs. I picked the hotel due to the booking genius deal but not sure that was a suite. Breakfast is just a waffle machine with cereal and yogurt. The hotel looked short staffed and 80% empty. Young girl at night kept telling everyone she was alone this is a tourist town with major metropolitan areas in each direction but they seem to not be able to draw in crowd and it’s showing in other quality areas. This is a 2/5 star hotel at best

Superb