Country Inn & Suites By Radisson Muskegon MI

Liked: Everything was amazing. The room was very clean and the king size bed was awesome. The breakfast was awesome. So many breakfast items to choose from. The hotel staff was so polite.
Disliked: Nothing.

Disappointing

Fair

Liked: The staff were very friendly and there was a nice hot tub and indoor and outdoor swimming pool. The breakfast was good with both an indoor and outdoor eating area. The bed was also comfortable. The location was right off the highway with surrounding restaurants.
Disliked: The room was not adequately cleaned. The toilet had a small amount of feces stuck to the inner bowl area. I had to flush the toilet 10 times before this cleared from the bowl. We booked two rooms at this hotel. The second room had some kind of substance on the door handle into the bathroom. It was orangey/red. We had to clean this off with a tissue. There were also hairs on the towels in the second room's bathroom and a long hair on the shower wall. We stayed for the first night and then moved to a different hotel for the remainder of our stay. We were refunded for the remainder of our stay. I also noted while at the front desk that another family that was there around the same time as us were also not happy with the cleanliness of their room and refused to stay the first night. While the staff were very nice there needs to be more attention paid to ensuring the cleanliness of the rooms.

Passable

Liked: staff was friendly
Disliked: dirty, especially the stairs and hallways

Exceptional

This is the best Hotel...

Liked: The pools were great. I liked that they had a indoor and outdoor one. The hot tub was also awesome but seemed like the jets only on one side were working.
Disliked: There wasn't much I didn't like. We noticed the drain in the shower wasn't draining correctly however we decided not to say anything till we were leaving and on Sunday when I took my last shower it flooded the bathroom. The other times it didn't do that.

Would never recommend or stay...

Disliked: The room had a musty/mildew scent to it. The plug covers were not on and wires exposed.

Great location for convenience.

Liked: The location was amazing! For the price great location!
Disliked: The bathroom was dirty with hair in the tub. There was some liquid on the walls running down.

Superb

Passable

Liked: Staff was kind and helpful - there weren't many people working so the woman at the front desk was inundated with issues and tasks from guests and whatnot.
Disliked: Room was dirty (found a lighter on the floor and candy in a corner), dirty toilet.