Country Inn & Suites by Radisson Minneapolis West MN

Bad

Disappointing

Disliked: No tv and people talking outside our room all during the night

Passable

Not worth your money to...

Liked: Free Breakfast
Disliked: Morning staff, the day we check out.We checked out about 7am- 7:20am.I realized my son left his Xbox console in the room right next to the television in room we stayed in.(347 room #)I returned to the hotel to try to retrieve my son’s Xbox console. That receptionist stated when I called that she will “I will take a walk up there and take a look to see if it’s on the shelf next to the tv”.I called back a few minutes later. She stated “I didn’t see any Xbox in the room!!!”.She asked housekeeping… she stated housekeeping didn’t find an Xbox in the room either…She radioed the housekeeping…. No reply.She got a phone call and receptionist screamed into the phone. Hung up and stated “I can’t stand housekeeping!!!” I left…. About ten minutes later I get a phone call from the hotel, the receptionist stated “we found it” I replied “okay good I’m still in the parking lot, didn’t leave yet.” House keeping or the receptionist was lying about not finding an Xbox out room (347 room #)Unacceptable service. Receptionist was a bigger type lady. Also black female.

We will not stay here...

Liked: Great location on Carlson Parkway. The food at the restaurant next door to the hotel was excellent.
Disliked: Garbage was piled up inside and outside by the hotel’s side door. The garbage bags were there at 7:00pm one night and still there at 8:30am the next morning. There was no tv service so we could hear everything like kids running up and down the hallway. The morning desk staff was rude.

Good

Horrible I will not stay...

Liked: I like the fact that it had a one bedroom. Everything else was pretty poor at this time for this location.
Disliked: There was no TV there were stains on the bed and there was a lot of other things in amenities that were not provided. The staff was amazing so they try to make it as as comfortable as they could have, but it was insufficient.

Very poor

Disliked: The hotel is in dire need of renovation

Very poor

Liked: There wasn't much to like
Disliked: Well for starters the whole TV system was down for the whole stay. Ask for refunds or a bit of money off and got nothing so won't be staying there again