Overall pretty good place. Staff...

Liked: Room was clean. Beds comfortable. Had a pool and hot tub.
Disliked: Hot tub was barely warm. Pool area was not very clean.

The staff was very nice...

Liked: Very comfortable!!! Convenient to food and interstate

Rude desk clerk and not...

Liked: Very clean location inside and out for most part. Quiet location. It stops there.
Disliked: Someone's trash left in shower area. Condescending elderly female desk clerk (dresses like Frank Sinatra) talks to everyone like they're 10 years old. Apparently you're only allowed 15 mins in the hottub because "other guests may be uncomfortable using the hottub when someone else is in it". My wife and I are healthcare professionals in our late 50s and were politely told we were hogging the hottub when someone else (not a soul in sight) could be using it. That has NEVER happened to us in all our travels. We WILL NOT return to this property for ANY reason. Another couple we were with feel exactly the same way. We come to Michigan City at least twice a year. The Hampton Inn will get our business from now on.

Very poor

Liked: The size of the room was nice. The bathroom was nice and the shower had great water pressure. Vending machines were also a plus.
Disliked: The rooms were most definitely not sound proof. The pool and jacuzzi were in serious need of repair. The pool was very cold, rusty brown areas all around the bottom and the jacuzzi was luke warm with the same brown rusty stains. The rooms had a wet feel in the room which left our clothes feel damp. The halls and elevator were very warm and muggy. Not too mention the area was not the best. Was not great seeing several panhandlers as you came and went to the hotel at the parking entrance. There was a polar pop cup in the parking lot that was there the whole time of our stay 5 days, which told me noone took care of upkeep. If I would not have lost money we were seriously considering checking out the first morning and going somewhere else. Most definitely overpriced for a supar hotel. Have no idea how it was rated on Booking so high, next time will definitely check Google ratings!

It was great! Almost 10/10....

Liked: Hot tub, free breakfast, nice staff, nice bed/room, microwave & fridge
Disliked: Bathtub not very wide

Would stay here again

Liked: Convenient location, clean and friendly staff

Very good

Passable

Liked: Clean room
Disliked: When we entered our suite, the AC wasn’t turned on during a heat wave. The room was hot and stuffy and not cooling down after being in there for over an hour. When we asked the staff about it, they said it was an old AC unit and like that in every room. When we asked other patrons, they said their rooms were cool and AC was working fine. When we tried to watch TV, it didn’t work. That’s when staff decided to move our room (not the sweltering heat but the lack of tv). Upon entering our new room, the AC was working well and not at all like our previous room which had a completely different AC system from our original suite. We felt lied to and it was an inconvenience to switch rooms. The room was clean. But the pool looked nothing like the pictures. the entire bottom of the pool needs redone and the water looked dirty.

Should have asked for a...

Liked: Very limited selection
Disliked: The sink could have drained, the front desk clerk came in with a toilet plunger and tried to fix it, this didn't work. Bathroom floor was dirty and so was the sink after the plunger. Shade missing from light, furniture was old and beat up. TV remote didn't work.