Country Inn & Suites by Radisson Merrillville IN

Lower price for a reason.

Liked: The layout of the room was nice.
Disliked: Smelled like marijuana in the lobby, hallways and even our room. The key was filthy. Couldn’t get hot water. Luke warm after 5 minutes. Check in wasn’t smooth either. Lights in fitness room turned off after 30 minutes. You really need to fix that.

Very good

Bad

Liked: I was charged twice for this stay also have mutiple transactions they tried charging to my card after my check out nobody was able to help me the staff was very rude I even got hung up on by some guy that couldn’t even speak English
Disliked: I was charged twice for this stay also have mutiple transactions they tried charging to my card after my check out nobody was able to help me the staff was very rude I even got hung up on by some guy that couldn’t even speak English

Exceptional

Passable

Decent stay

Liked: Room rate. Bed was nice. Gave us a late checkout.
Disliked: Not a fan of a tile floor throughout the hotel room. There was mold behind the toilet. Bathroom was handicapped accessible but it would have been nice to have one regular towel rack. There was no place to hang a towel except on the back of the door. Housekeeping didn't know where to leave towels either. They were left on a couch in the room. Kind of a poor design. Lightning in Bathroom was weird. Bathroom needed an update. Why isn't there a phone or clock by the bed?

Exceptional

Overall the place wasn’t that...

Liked: The bed was comfortable
Disliked: There was barely any light in the bathroom and we ask for towels and service in our room never got the towels or service, had to call front desk again for towels and they finally brought them. Breakfast was not bad but same thing biscuits and gravy and only eggs no sausage or bacon. The floor was dirty it needs to be mopped.

Superb

Liked: Staff is friendly and facilities was too.
Disliked: Price should have been a lil lower...