Country Inn & Suites by Radisson Lubbock TX

Liked: Comfortable beds, spacious rooms. Lady at the front desk was very nice!
Disliked: The front was under construction so we had to use the side doors. The housekeeper barged in while we were sleeping, scaring the crap out of me. Then she knocked again, not 15 minutes later.

Exceptional

Disgusting

Liked: Not one thing
Disliked: It was absolutely disgusting. We walked into the room and right back out, the room was disgusting and reeked of weed, the beds were un made and there were towels all over the floor, not to mention the elevator didn’t work and the door to the stairwell was broken, we did not feel safe or comfortable and requested a refund the font desk person acted like he had no idea how to do anything and gave me a number and email to the manager I have been trying to contact for a few days now and either get no response or a “calm back at this time” and then I call back and no answer.

Bad

Disliked: The elevator was out of service

Bad

Liked: The staff was very polite.
Disliked: The bathtub was dirty. You could not adjust the temperature. The sheets was dirty. The refrigerator did not work. Had a musky smell. The breakfast area had alot of roaches.

Short

Liked: Not too much. Only there one day.
Disliked: It was ok

Bad

Liked: Nothing.
Disliked: The room had loose tile in the entry and the bathroom. The air conditioner was very noisy. There were only 3 cars in the lot and they put us on the second floor with no elevator. They didn't serve breakfast until 7am. We left before that, so couldn't say how it was, if they served it at all. The water pressure was bad. No hot water from the bathroom sink. I would not recommend this hotel to anyone.

Awful

Liked: It was filthy there was a bug in my bed blood stains on the other bed sheets
Disliked: Filthy weird smell outdated bugs in room light fixtures falling apart

Our one night stay was...

Liked: Facility was clean.Breakfast was hot, well attended by staff to replace items.Good location.
Disliked: Facility was being renovated, and the elevator was not working. Fortunately, we were on the second floor.Facility was dated, although it was being renovated.Room was warm when we got there, but cooled off overnight.

Bad