Country Inn & Suites by Radisson Lexington KY

Would not stay again

Liked: The water in the bathroom got hot and stayed hot.
Disliked: Room was kind of a hot mess.1. We found a vodka bottle wrapper behind the TV; wasn't ours so that was missed in the cleaning process before our arrival.2. The sheer curtain designed to let light in but offer some privacy was missing. We wanted some light so we had the curtains open and had no privacy existed the sheer curtain was missing.3. Cover on the seat of the chair in the room was basically falling off- no zipper so you could see the cushion itself; fabric was also really stained.4. The desk chair had metal arms. Which had removable fabric covers; only one arm had the cover.5. We were in a handicap room. Handicapped does not just mean wheelchair user. My husband has a firm id muscular dystrophy; all the light switches were little buttons on the base of the lamps that had to be twisted to turn them on/off. He could not operate them- put things on switches in handicapped rooms please!. Also the shower had a fixed head and one that was a hand-held wand. The switch to redirect the water to the wand was behind the fixed head about 6 feet off the ground (how would a wheelchair user reach that?!), and it didn't even work- flipped the switch and nothing happened. Room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in an "able-bodied" block of halls, but my husband uses a cane and has balance problems and he was constantly trying to squeeze past carts without falling.6. We booked for three nights. Left the hotel the first morning and returned- my key didn't work. Showed my ID to the girl at the desk who reprogrammed the key card, and she checked my ID to make sure I was who I said I was. We went out that same evening for dinner, came back, key wasn't working again. Guy at the desk re-keyed it for the correct number of nights so we didn't have a problem with the keys again, but he didn't check my ID against my reservation.