Exceptional

Very poor

Exceptional

Liked: Beds were super comfortable...breakfast was a nice assortment. Staff was friendly and helpful
Disliked: There was minimal water pressure in the shower

Hotel needs an update. Very...

Liked: Breakfast with waffles and lots of choices was about best of the lot. Room location was good and spacious.Staff pleasant from front desk to housekeeping and breakfast prep.
Disliked: The hotel is tired. Carpeting in the halls needs to be replaced. Drapes were hanging off rods. Sheers needed cleaning. Just not very inviting. Needs an update.

Superb

Liked: Welcoming staff at check-in. She also helped me find a restaurant to deliver food on July 4th in the middle of a thunderstorm. The cookies are always a treat. CI&S's continental breakfast is always good.

Very good

Old Property

Liked: Nothing.
Disliked: It is a run down property. Spend your money somewhere else.

Exceptional

Pleasant

Liked: The staff in the breakfast room were excellent. Their uniforms fit and they readily engaged in good-natured banter while maintaining the cleanliness and keeping the food stocked.
Disliked: For the amount the rooms cost, things could have been classier. The staff were helpful enough most of the time, but the desk clerks' uniforms did not fit properly and they were just not as classy as one would expect for the price of the rooms.