Country Inn & Suites by Radisson Lackland AFB (San Antonio) TX Guest Reviews
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Laura Fri, 4 July 2025
Booking failed to mention the...
Christopher Thu, 3 July 2025
Good stay overall - hotel...
Liked: Location
Disliked: Some updates needed - pool area looks a bit rough
Updegrove Thu, 3 July 2025
Atrocious.
Liked: They had breakfast
Disliked: Everything. This was the worst hotel experience I have ever had. It was my first and last experience with booking.com and that hotel. I don’t even think I’ll stay at any choice hotel again let alone country inn and suites. They have huge roaches. They have a wake up for everyone even if you don’t ask. They had a hot tub mostly empty with stagnant water and a food container at the bottom. The lamps were broken. The baths were gross and didn’t have a drain (not that you’d want to take a bath in that anyways). The couches have rips. The white cloth chairs are clearly dirty. The outside furniture is ripped and has holes in it. Walls are really dirty. Even the pictures had fallen and the middle parts slipped and broke and were never fixed. When complaining about the bugs, we had to calm the front desk guy down. He should’ve calmed us down not the other way around. Then they lied saying they gave us comps and stuff, which they didn’t. We didn’t ask for it. It wasn’t offered. Why mention it and lie?That hotel was more motel. There is no way they should be allowed to charge what they do. It was an absolutely horrible experience!
Amber Thu, 3 July 2025
Exceptional
Jocelyn Thu, 3 July 2025
Good
Patterson Tue, 1 July 2025
Exceptional
Anonymous Tue, 1 July 2025
Good
Vickie Tue, 1 July 2025
Good
Liked: Room was clean, staff was friendly, breakfast was good
Disliked: Big stain on the sofa bed mattress, only 2 towels for 3 of us, no bedding for the sofa bed, no milk at breakfast
Rose Tue, 1 July 2025
Very good
Anonymous Mon, 30 June 2025
Perfect location, perfect price and...
Liked: We arrived very early in the a.m. and check in was smooth.