| 1.7 miles from Alcoa centre |
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David Tue, 11 June 2019
Comfortable and clean. Modern refreshing...
Liked: The name of the hotel is Best Western. Y?all need to update the website. I enjoyed the breakfast options especially!
Keith Mon, 10 June 2019
It was really nice not...
Liked: Parking could be better
Disliked: Lack of convenient parking
Anonymous Mon, 10 June 2019
Exceptional
Liked: Everything was brand newBeds were comfyNew fridge and microwave in roomFront desk staff were extremely friendly and helpful.While hotel was renovated and clean
Disliked: The light in the bathroom made an annoying noise and bananas were too green to eat for breakfast other than that the hotel was newly renovated and gorgeous
Dror Fri, 7 June 2019
Good
Craig Thu, 30 May 2019
will be an excellent place...
Liked: 2nd stay, had breakfast this time . still renovating but can only tell they are working by the new items waiting to be installed. very quiet
Disliked: only cold items for breakfast. for the money they should have a hot breakfast.
Rhonda Thu, 30 May 2019
Poor
Disliked: My room was infested with ants. They stole a makeup and makeup brush out of my makeup case!
Gary Sun, 26 May 2019
Exceptional
Disliked: Complimentary breakfast items were not up to their usual.
Purdydazi Sat, 25 May 2019
I would definitely return.
Liked: Friendly at check in desk. The name had been changed to Vest Western. Room was very nice and was quiet.
Disliked: All was great
Viggo Sat, 25 May 2019
Exceptional
Liked: Comfortable, Clean
Disliked: Breakfast
Catherine Sat, 25 May 2019
Disappointed
Liked: Location
Disliked: The hotel was under renovation, disclosure hidden in fine print which I did not ever see. There was no breakfast for three days, extension cords, debris and wet paint all over elevator area, lower floors unavailable even though they agreed to have it available to us when I made the reservation. My elderly, feeble father had to navigate a dangerous situation with a walker past the construction cords, drywall debris and boxes near the elevator and lobby. I asked for a discount due to the problems we suffered through and was told to go make my request through Booking.com because they could not make any adjustments. When I made the complaint thru Booking.com the hotel refused to do anything. I wouldn't recommend this hotel and will never stay there again because of poor customer service.
