Country Inn & Suites By Radisson Ithaca Ny, Ithaca

Would definitely stay here again. Room was clean; bed was comfortable; front desk employees were very helpful with questions.

Liked: Everything else was great.
Disliked: Hot tub water looked murky.

We would definitely come again-...

Liked: The breakfast was really good and we especially enjoyed the pool and location.
Disliked: When we first arrived we found a piece of unknown hair on one of the pillows. But everything else was pretty good.

Good

Passable

Disaster- will charge you without...

Liked: After this incident, I will not be staying at the Radisson in July. I will not be staying at any Radisson from here on out. I have been using Booking. Com for years for trips but after this incident, I will just make my arrangements directly with the hotels. I have tried to contact booking.com through e-mailed which I have also gotten no reply. The company is not in the US so you may have additional charges on your cell phone to want on hold for 15-20 minutes. I give this hotel zero stars but even there resting system is messed up. All frowny faces and my rating still comes out to say 2.5 rating.
Disliked: I booked to stay at the Radisson in July but the Radisson made an unauthorized withdrawal from my account in May while I was on another trip and left me in quite a mess with very little money to enjoy my vacation. It has been a month now and my money had not been returned to me. It's just sitting in my account still pending. I have spoken with several managers multiple times at the Radisson and they tell me they are handling it but here we are a month later and nothing has been done. They tell me it is a problem with my bank but it is not. They have not released that money back to me.

Fabulous

Liked: I liked the suite, two TV's , good size refrigerator that actually worked. The staff was very friendly.
Disliked: That pets are allowed to stay at the hotel. Not certain if it was from a pet in the room, but within 5 minutes of checking in I had a tick on my shirt. Other than that room was very clean. Do not like dog policy. Why are the hotels in the entire area allowed to charge such inflated prices during graduation weekends???? Feel like they are loan sharks, and that is not legal.