Country Inn & Suites by Radisson Houston Intercontinental Airport East TX Guest Reviews
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|2.3 miles from Humble centre|
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Deangelo Sat, 20 February 2021
Roger Sat, 6 February 2021
Liked: Tha facility looks modern, the lobby looks good so does the pool that you are not able to use.
Disliked: I made a reservation because on the website said that the hotel had shutle service, when I got out of the airport o call to be picked up and so they told me that the shutle wasn't running because they didn't have anybody to drive the vehicle. Because the Covid19 no one was there to drive it.We took a taxi and they charge us $65 to get to the hotel basically what we were paying to stay at the hotel, it was a nightmare.Room carpets look old and stunk at cigarette. Furniture were dirty like someone had a party a few days ago and they dropped liquor on top of them.One of the cleaning ladies wasn't wearing a mask because she said that she already had de covid 19 vaccine.
Oscar Thu, 21 January 2021
Disliked: Pool was closed
Maria Thu, 21 January 2021
Andrea Wed, 13 January 2021
No breakfast, no shuttle and...
Liked: Location was ok, close to the airport, the bed was comfortable
Disliked: No breakfast, just coffee, no shuttle available because lacking of workers. Got a cart to help with my luggage with a flat tire and I told the front desk and the answer was; yes I know. Poor hospitality and false advertising
Randy Tue, 12 January 2021
We would not have booked...
Liked: Nothing as the staff was unhelpful in resolving issues at check in and no manager was available to resolve the issue and we are still waiting to hear from management
Disliked: The advertised shuttle service to the airport was not running. We had to pay for a taxi service out of pocket and we have not been successful in getting reimbursed
Anonymous Sun, 10 January 2021
Liked: Location & pricing
Disliked: Needs more cleaning !
Anonymous Tue, 5 January 2021
Daniel Sat, 2 January 2021
Well priced but in need...
Liked: Do to covid-19 restrictions the only thing that was made available was coffee. The room was very quiet and the bed was fairly comfortable.
Disliked: The room we stayed in looked very tired and worn. There were stains on the carpet and the bathroom was in need of a complete makeover.
Lorne Fri, 1 January 2021
Liked: The employees were nice