Country Inn & Suites by Radisson Holland MI

Exceptional

Exceptional

Liked: Clean, good breakfast
Disliked: Front desk staff need to be more friendly like you are really enjoying your job !

Good choice

Liked: They have real, hot breakfast options with fruit and other options.
Disliked: A little dated and worn, carpets were stained but overall clean. Tub faucet dripped.

All in all a good...

Liked: Room was clean and except for wear and tear, pretty much up to standards.
Disliked: The ladder in the pool was broken. Pool edge looked a little grubby. I wondered if attention was paid to this area.

I was told someone would...

Liked: Staff was very nice. Tried to be accommodating, but they had no control over maintenance and cleanliness
Disliked: We had to change rooms after an hour. The bathroom sink plumbing in 124 flooded the floor. We had unloaded all our toiletries and hung our clothes, for four days clothing and wedding clothes. Multiple trips to the new room! We were not happy! We moved in to 145. No stopper in bathroom sink, worried about dropping things in the sink, black mold around toilet and bathtub! Wall paper peeling off wall in bathroom. Stains on couch! Disgusting! For what we paid for the room you would think they could afford somebody to inspect rooms!!! Very upset!

Too overpriced for such a...

Liked: Location, dog friendly
Disliked: Not clean, rust, stained carpet, loud air unit( not able to sleep) moldy smell in a room

Clean and friendly staff.

Liked: Clean and friendly staff priced at a decent rate.
Disliked: Could use a little upgrade in the pool area.

It was a comfortable place...

Liked: It was nice!
Disliked: The bathroom needs to be up graded very nasty.

moderately disappointing- will not return...

Liked: location was convenient service desk was kind and informative
Disliked: property was disappointing very old and broken- charging way more money than it’s worth for the stay; fixtures were broken and dirty, hallways had large stains in the carpeting,the pool was cloudy and seemed unkept- the breakfast wasn’t too good and kept running out of options (bagels, bacon.. etc)