It was a very nice place to stay. Will be staying at more now. The staff was very friendly and kind. Rooms were great. Loved everything about it. Highly recommend it, great stay.

Liked: Everything was great at the hotel. Highly recommend.
Disliked: None.

Very good

Liked: Customer service was great.
Disliked: The rooms could of been a little more cleaner.

at hotel awful, at hershey...

Liked: nothing
Disliked: everything, this hotel needs to clean carpets and furniture, my suite lol the couch had stains all over it, the carpet was filthy. they did not clean the room everyday you had to ask for clean towels, very disappointed. a lot of money for a dirty place to stay.

Would have liked a better...

Liked: Friendly staff
Disliked: Wish they had a better breakfast selection. Perhaps bagels or already made breakfast sandwiches that you can just heat up. I would of liked some juice.

Nice place

Liked: Close to a lot of things. Staff was nice, especially Bob. Really nice guy & very friendly. Breakfast was ok with toast & waffles.
Disliked: Ac/heat in the room was kind of random with the controls. The hot tub in the pool area was entirely filled with bubbles as soon as it's turned on. Pool room is too cold.

Would not recommend

Disliked: Dirty room and staff was rude

Disappointing

Liked: The location
Disliked: The TV didn't work properly I had to keep unplugging it to get it to work.Way too much chlorine in the pool.so no maintenance man to replace my TV only option was to move to another room after we settled in with my grandkids. Suck..

Superb

Liked: The swimming pool.

Family vacation

Liked: Great location for Hershey and lots of choices for restaurants and shopping. Theater near by. The staff was so very friendly and helpful. Especially Blue.
Disliked: Could be cleaner, and the staff that was there worked so hard trying to keep it up. More staff needed.

Very good