Name: Country Inn & Suites by Radisson Grandville-Grand Rapids West MI
Address: 3825 28th Street Sw, Grandville, MI
Telephone: (888) 406-7656

Disliked: Dirty; outdated; unsettling and overall disgusting hotel. Rooms very dirty; air conditioning did not work; sewage leak in the lobby. The only bright spot was there was a Sleep Number bed - but it was broken!

I enjoyed my stay, though the breakfast could have used a few more options. The choices were almost entirely bread-based, and I was looking for more options. They had apples, but the two I ate weren't very good. Could have used some eggs, or sausage, or ham.

Liked: Close to Pinnacle Center.
Disliked: Breakfast had limited choices.

It was a good value...

Liked: The breakfast was good and varied slightly on a daily basis.
Disliked: We had issues with the soap in the bathroom. First, there wasn't any and, then, it was replaced with hand lotion. We were then given bar soap which was fine as the soap was on order.

I was in town for...

Superb

Good

Comfortable, quiet, convenient

Liked: The first thing I noticed was how clean the building smelled! Not overly chemically, just fresh. It was so quiet, we stayed on July 4th night and I didn’t hear any other guests at all. The bed was SO comfortable and the pillows were pretty good. The young woman at the front desk was very friendly and helpful. Can’t comment on breakfast as we ate elsewhere but it did smell hot and fresh. Close proximity to the highway. The giant castle next door made for interesting conversation. We’ll definitely stay again!
Disliked: The floor of the shower had some grime on it, whatever material it was made of doesn’t lend itself to cleaning well so it was pretty stained but it clearly wasn’t for a lack of trying on the cleaning staff’s part. There was a little gunky build up on the sliding door with a couple hairs and the shower handle was opposite the opening of the door, so you had to get a little wet to turn on the shower. TV remote buttons were a bit hard to use. Very minor inconveniences.

Very good

Location is key!!

Liked: Location, ease of check in and check out, parking
Disliked: The bathroom door lock was not functioning, the shower door made a horrible screech when opening, the bathroom setup was uncomfortable (shower and toilet in one area, sink and mirror in another) no where to put you clothes when you shower.

Pleasant

I'd stay here again

Liked: The breakfast was delicious it was nice and quiet and for the most part clean in our room
Disliked: As I stated above for the most part our sweet was clean however some of the walls were very dirty with food stains and dirt and also in the bathroom something was all over the wall by the toilet paper roll I don't even want to know what it was make sure you clean your walls with bleach and pinesol it makes for a way better experience and a clean hotel room dirty walls alone can ruin it also I didn't like the fact that there was no bathtub I paid a lot of money for one night there $300 I wasn't able to soak and they didn't have a hot tub any longer at the pool area so that sucked! Oh and one of my pillow cases was nasty dirty but the lady at the front desk was very kind and give me a clean pillowcase right away but these are things that should always be changed from one guest to the next