Country Inn & Suites by Radisson Duluth North MN

Superb

You get what you pay...

Liked: Breakfast was ok?
Disliked: Room was dirty! Carpet in room bad and bathroom was not that clean! Found some black mold on bottom of bath tub!

The room was ok. Some...

Liked: Property was very attractive but there appeared problems with upkeep. Staff was great! Morning and afternoon clerks at the front desk and the young lady in the breakfast room were friendly and helpful. Breakfast had a nice variety and was delicious. Rooms were a nice size and were ok.
Disliked: There were some issues: 1. The desk,TV stand and bedside table had some rubbery black thick substance smeared across them. 2. No clock 3. Exercise room: TV remote was missing, treadmill in the center of the room had a constant squeal. No hand sanitizer available. 4. Entrance to hotel is very inviting but we got there at 3pm and there were 2 overflowing trash cans at the entrance that really destroyed the positive impression. This hotel property and facilities have the potential to be a great hotel with some additional attention to detail.

Exceptional

Liked: The staff was very accommodating when I requested to check out late because I was there for business and I wanted my child to have time to swim. They even said that we could stay and swim later than check-out.
Disliked: There was fruit in the fridge from a previous tenant. No big deal. It was the only thing I could think of to put in this box.

Comfortable

Liked: Convenient location, hot breakfast.
Disliked: It needs refreshing, there were cracks in the wall and repairs where the paint doesn’t match.

Disappointed

Liked: Decent room. Clean
Disliked: Breakfast was the worst. It went from 7:30-10:30. We went down at 9:30 and there wasn't much if anything to eat. The staff did not refill anything while we waited for coffee. Many people came down after us and they still didn't fill anything.

Superb

Liked: Loved the gas fire outside the front door.

Good

Disliked: We had a mix up checking in. I was prepaid- someone with a similar name had checked in prior to me and was evidently assigned my room. The manager managed to get us placed in a comparable room and was pleasant and patient. Evidently they were not able to pull up the booking.com confirmation code nor other details.

Exceptional