I picked the hotel based upon it's distance from the Ford Community Performing Arts Center and the pricing. Late evening check in, the lady on duty, whose name I forgot to jot down, was friendly and very courteous. She provided a run down on the amenities of the hotel. Room was clean - everything in it's place. At check out next morning I was greeted by Ashley Jones with "How was your stay, did we exceed your expectations and what was the best part of your stay?". She was very personable and professional.

Pleasant

Liked: Convenient location!
Disliked: Tv was broken and didn't work. Bed was extremely uncomfortable and lumpy. Light by the door was out.

I only stayed here maybe...

Liked: The location is close to food and entertainment
Disliked: The tv had no signal and the wifi wasn?t working. They are under staffed so the help is nonexistent. The front desk were not wearing masks. When I went over the room with bleach wipes I noticed there was still areas that hadn?t been cleaned. It was residue on the night stand and bathroom counter and hair in the shower. The night time staff was extremely rude when I asked about him fixing my tv. He said he wasn?t aware of the problem and there was nothing that he could do about it and I had to leave because my music was loud.

Won?t stay at this location...

Liked: Pitiful. Stay at one exactly like this one in Dayton OH the night before and was top notch. Honestly there was nothing really good about this one except it was close to the Ford Museum.
Disliked: Well let?s start with the room. The tv and heat didn?t work. Went down to the office and the young man replaced the batteries in the remote and said he would send someone to look at the heater. Went back up and the tv still didn?t work and waited about an hour and no one showed up to look at the heater. Went back down and asked to change rooms. He put us in the room next to the other one. 417 to 416. It was dirty and the heat didn?t blow hot air so we just didn?t turn the blower on. The floor appeared to have blood on it and the chair had stains all over it. Would not recommend this particular hotel to anyone. Went down for breakfast and they handed me a bag with a bottle of water a granola bar and a package of two small blueberry muffins. I stayed the night before in the same hotel chain in Dayton OH and they had everything for breakfast. Biscuits and gravy bacon eggs toast juice the works. Again I wouldn?t recommend this location to anyone.

Very good

Disliked: Breakfast was a huge disappointment. It was still a bag of carbs instead of a full breakfast that we received the last time we were in town. I know Covid is still a concern, but there are a number of hotels that are finding ways to serve a better breakfast.

Superb

Liked: Cleanliness Floor panStaffAnd room comfort all top notch
Disliked: Breakfast cuts off too early

Bad

Disliked: Toilet but operating at all. No rooms to transfer to. Had to leave that same night.

Exceptional

Exceptional

Liked: Quiet

Pleasant