Exceptional

Liked: Was very clean and everyone was very friendly and helpful. I would recommend this hotel for everyone. Very pleased with the breakfast and the pool was really nice. If ever in Des Moines again I will stay here again. This place was worth the price.
Disliked: The only thing bad I would say is I wish it was closer to more restaurants. But it looks like an up and coming area so I'm sure it there will be more options soon.

Pleasant

I definitely wouldn?t recommend unless...

Liked: the location
Disliked: the rooms were dirty. definitely not what the pictures show. the pictures are definitely from when they first opened. looks like a cheap motel on the inside. The staff was super nice though. Lots of things were broken in the room and in the lobby.

It was ok.

Disliked: Of course it?s winter time, it was no plowing done starting with the entrance to the property. In addition to THERE ARE NO CAMERAS IN THIS HOTEL.!!!!! The manager is extremely hard to get information on or even to get in contact with.!

Exceptional

used to be up to...

Liked: staff is always nice
Disliked: pool was closed and we stay here just so our son can swim

for being a country inn...

Disliked: There were multiple issues. We found someone elses soap bar and shampoo, the fridge in the room was full of ice, the pool was not operational, the side door did not have a lock on it so anyone can just walk in,

Don?t stay here!! Run away!!

Liked: There was nothing to like about this property! I checked in and checked out because of so many issues!
Disliked: There were many things wrong. The front doors are broken going into the lobby, you manually have to slide the two doors. The room smelled gross, and you could see stream marks on the table. The pool was not working, which I wasn?t informed on at check in, but found out shortly after. You can?t get any extra pillows because they?re all out. I asked to be discounted and given a managers number. I called the number and it went to the front desk who said he won?t be in until 7am and call back. I went to the front desk and had them call the general manager with me on the phone. The employee was so displeased with the hotel that he even stated he was leaving at the end of the week due to all the issues. Don?t stay here!

Exceptional