Country Inn & Suites by Radisson Concord (Kannapolis) NC

Good

Liked: It was a clean facility and the breakfast was great
Disliked: Key card issues on the day of checkout. It kept locking us out even when it's not yet 11am.

Okay not great

Disliked: Pillows were too small. The sex in the room next door was too loud!

Bad.told management about it said...

Liked: Not good
Disliked: Hot tub cold.broken note on wall no heat.paid for hot tub.one of the reasons we chose this one.web sight said heated pool but it was cold.another reason we chose here was heated pool.but cold.

Very good

Disliked: Breakfast wasn't good

Enjoyed it even

Liked: Cleanliness

I received poor customer service....

Awesome Hotel to Stay with...

Liked: We like the people friendly and welcoming skills from the front desk staff, the cleanliness and friendly atmosphere the cleaning personnel showed us, the location of the hotel having restaurants near by plus gas stations and being midway from everything while having a quite atmosphere to relax, it has a really nice and warm swimming pool
Disliked: The food at the restaurant (breakfast) was ok but could be better, the service staff kept the food area nice, clean and presentable

Exceptional

Have no idea how this...

Liked: We had a place to sleep that seemed clean enough.
Disliked: Our room sink was clogged and would not drain. I e machines broke only one working on the third floor. Sri k dispensers broke in the breakfast area with signs that say “out of order” or coming soon.