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Country Inn & Suites by Radisson Charleston South WV eee
Country Inn & Suites by Radisson Charleston South WV, 105 Alex Lane, Charleston, WV | Area: Charleston East
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (419 Ratings)
7.1 miles from Charleston centre
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Hotel Description
Free Wi-Fi free hot breakfast and free snacks are some of the extras Our guests appreciate at the non-smoking Country Inn & Suites By Carlson Charleston South WV one of the most popular guest choices in the area. This hotel has three floors 64 rooms and interior corridors. Rooms have microwaves mini-fridges irons and ironing boards. You can check your email with free Wi-Fi. Hungry guests can sink their teeth into fluffy scrambled eggs hot Belgian waffles and more at the free breakfast. Crunch your abs in the well-equipped fitness center or crunch some numbers in the business center. You can unwind with a book from the lending library go for a dip in the heated indoor pool or soak in the soothing hot tub. Guests can treat themselves with 24-hour complimentary cookies candy and coffee. Parking is free and pets are allowed for an additional fee and with some restrictions. Country Inn & Suites is off of I-64 and I-77 near Kanawha City and the Kanawha Mall. You can drive 13 minutes to visit historic downtown Charleston and test your credit limit at Charleston Town Center a large shopping mall. Guests can experience classical music and interactive science fun at the Clay Center for the Arts and Sciences five-and-a-half miles away. The hotel is seven miles from Yeager Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Hot tub
` Library
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Shared lounge/TV area
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Kid-friendly buffet
` Toilet with grab rails
` Lower bathroom sink
` Hot tub/jacuzzi

Country Inn & Suites by Radisson Charleston South WV Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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1.5

Poor - 1.5 out of 5

Anonymous Sun, 5 April 2020

Expected a nice night in...

Liked: The nice lady at the front desk did everything she could to remedy the issues of our stay. Unfortunately, nothing could be done except a roll of TP since there wasn't any. Can't speak to the other facilities as there's a statewide shutdown of pools, etc, for obvious safety reasons. I did really like that there were extra pillows and blankets in the closets for the pull out bed.
Disliked: The armchair was filthy and disgusting. Stains all over. The couch was hard, uncomfortable, and covered in dust on the back. There was urine dried on the toilet, and no toilet paper in the rooms. There was the worst, cheapest grab n go breakfast I've ever had. I understand you can't have a buffet during COVID but this is worse than a motel's breakfast. I could have paid less for a motel with better breakfast options. Hard, dry, flavorless cinnamon rolls, instant oatmeal, and yogurt. No milk, coffee, tea, cocoa, fruit (which we were told there'd be), muffins, granola bars, anything.

3

Pleasant - 3 out of 5

Susan Tue, 17 March 2020

okay for a one night...

Liked: Location is good relative to the highway since we were just staying overnight on our way and the breakfast buffet was fine (bacon/sausages, coffee and scrambled eggs etc). It was also a Pet Friendly hotel which is what we wanted since we were travelling with our dog.
Disliked: Our room had a wet patch on the carpet in front of the tv from the maintenance crew who had fixed the toilet from the previous customer. Door handle and latch area were sticky and needed to be cleaned. Rest of the room was fine.

4

Good - 4 out of 5

Marie Sun, 15 March 2020

Good

5

Exceptional - 5 out of 5

Lauren Thu, 12 March 2020

Exceptional

5

Exceptional - 5 out of 5

Mary Sun, 8 March 2020

It was excellent.

Liked: Cleanliness. Jacuzzi and pool.
Disliked: N/a

5

Exceptional - 5 out of 5

Anonymous Sun, 8 March 2020

Exceptional

4

Very Good - 4 out of 5

Anonymous Sun, 8 March 2020

It was conveniently located right...

Liked: The breakfast was good, and room was very nice.
Disliked: Only 1 elevator in the building, lough wait times; farro whallways

4

Very Good - 4 out of 5

Tina Sat, 7 March 2020

Very good

0.5

Poor - 0.5 out of 5

Kelsey Thu, 5 March 2020

It was horrible!

Liked: Excellent location for my medical appointment!
Disliked: I booked and prepaid for a room with a rcer, but the room only had a bathtub with a support rail. Since I'm confined to a wheelchair, I couldn't clean myself for my medical appointment except by using the lavatory. I called the front desk and was told they didn't have a roll-in shower available, and they could only offer me this kind of room in another of their motels. This was unacceptable because of my disability limitations. Specifically, they didn't offer me a refund of my prepaid booking fee of over $150.00. I will never use this motel again, and I will never attempt to book a motel through Booking.com, since the motel failed to comply with the contract I made through your services!

3

Pleasant - 3 out of 5

Ray Thu, 5 March 2020

Pleasant

Liked: Stayed here last year, service, food and facilities down from then

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Country Inn & Suites by Radisson Charleston South WV 105 Alex Lane, Charleston, WV