Expected a nice night in...

Liked: The nice lady at the front desk did everything she could to remedy the issues of our stay. Unfortunately, nothing could be done except a roll of TP since there wasn't any. Can't speak to the other facilities as there's a statewide shutdown of pools, etc, for obvious safety reasons. I did really like that there were extra pillows and blankets in the closets for the pull out bed.
Disliked: The armchair was filthy and disgusting. Stains all over. The couch was hard, uncomfortable, and covered in dust on the back. There was urine dried on the toilet, and no toilet paper in the rooms. There was the worst, cheapest grab n go breakfast I've ever had. I understand you can't have a buffet during COVID but this is worse than a motel's breakfast. I could have paid less for a motel with better breakfast options. Hard, dry, flavorless cinnamon rolls, instant oatmeal, and yogurt. No milk, coffee, tea, cocoa, fruit (which we were told there'd be), muffins, granola bars, anything.

okay for a one night...

Liked: Location is good relative to the highway since we were just staying overnight on our way and the breakfast buffet was fine (bacon/sausages, coffee and scrambled eggs etc). It was also a Pet Friendly hotel which is what we wanted since we were travelling with our dog.
Disliked: Our room had a wet patch on the carpet in front of the tv from the maintenance crew who had fixed the toilet from the previous customer. Door handle and latch area were sticky and needed to be cleaned. Rest of the room was fine.

Good

Exceptional

It was excellent.

Liked: Cleanliness. Jacuzzi and pool.
Disliked: N/a

Exceptional

It was conveniently located right...

Liked: The breakfast was good, and room was very nice.
Disliked: Only 1 elevator in the building, lough wait times; farro whallways

Very good

It was horrible!

Liked: Excellent location for my medical appointment!
Disliked: I booked and prepaid for a room with a rcer, but the room only had a bathtub with a support rail. Since I'm confined to a wheelchair, I couldn't clean myself for my medical appointment except by using the lavatory. I called the front desk and was told they didn't have a roll-in shower available, and they could only offer me this kind of room in another of their motels. This was unacceptable because of my disability limitations. Specifically, they didn't offer me a refund of my prepaid booking fee of over $150.00. I will never use this motel again, and I will never attempt to book a motel through Booking.com, since the motel failed to comply with the contract I made through your services!