Country Inn & Suites by Radisson Cedar Falls IA Guest Reviews
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|1.2 miles from Cedar Falls centre|
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Zachary Thu, 13 February 2020
Jared Sun, 26 January 2020
Liked: General cleanliness.
Disliked: Noisy HVAC; dated decor.
Rhiannon Tue, 21 January 2020
Liked: Clean and spacious room with little noise outside. Safe area, very close to college and downtown. Amazing breakfast and friendly staff!
Helen Fri, 3 January 2020
Lynette Sat, 28 December 2019
Shey Mon, 23 December 2019
Liked: Breakfast sausage & hot tub
Kimber Sat, 30 November 2019
Disliked: I had a room for two nights. Second night my key cards didn?t work. I went to the front desk and advised my keys did not. A woman who I had not seen, had not checked me in, recoded the keys for me after asking me which room number. She did not ask me my name, she did not pull up and validate my identity on any computer system or anything. Just took my word for it and coded the keys to the room number I requested. I could have very easily asked for any other room number and broke into someone else?s room. I brought this to the hotels attention requesting reimbursement for the security breach and was advised that the employee recognized me. Not sure how since I never saw this woman during my stay and even if she did recognize me I?m sure she did not know my name to validate that my room number was associated with any name to the account. Even if she did recognize me as a guest, that doesn?t mean that a guest wouldn?t be sneaky and ask to recode keys for a different room. I was not happy with the response I received when I brought this to corporates attention. There?s was no empathy for the breach, no offer to stay again one night on us, nothing. Just defended the employees actions and said they?d tell the staff to be better. If you stay here, just be sure you take your valuables and engage your security lock just in case someone codes their keys to your room.
Terry Tue, 26 November 2019
The hotel served our needs...
Liked: Location-near the Unidome
Anonymous Mon, 18 November 2019
Liked: Loved the comfortable bed also the coffee regular and decaf plus cookies.
Disliked: A little spendy159.04 but it was a Friday night.
M Wed, 13 November 2019
Liked: Everything was great