Exceptional

Good

Liked: General cleanliness.
Disliked: Noisy HVAC; dated decor.

College visit

Liked: Clean and spacious room with little noise outside. Safe area, very close to college and downtown. Amazing breakfast and friendly staff!

Superb

Exceptional

Exceptional

Liked: Breakfast sausage & hot tub

Security Breach

Disliked: I had a room for two nights. Second night my key cards didn?t work. I went to the front desk and advised my keys did not. A woman who I had not seen, had not checked me in, recoded the keys for me after asking me which room number. She did not ask me my name, she did not pull up and validate my identity on any computer system or anything. Just took my word for it and coded the keys to the room number I requested. I could have very easily asked for any other room number and broke into someone else?s room. I brought this to the hotels attention requesting reimbursement for the security breach and was advised that the employee recognized me. Not sure how since I never saw this woman during my stay and even if she did recognize me I?m sure she did not know my name to validate that my room number was associated with any name to the account. Even if she did recognize me as a guest, that doesn?t mean that a guest wouldn?t be sneaky and ask to recode keys for a different room. I was not happy with the response I received when I brought this to corporates attention. There?s was no empathy for the breach, no offer to stay again one night on us, nothing. Just defended the employees actions and said they?d tell the staff to be better. If you stay here, just be sure you take your valuables and engage your security lock just in case someone codes their keys to your room.

The hotel served our needs...

Liked: Location-near the Unidome

Good

Liked: Loved the comfortable bed also the coffee regular and decaf plus cookies.
Disliked: A little spendy159.04 but it was a Friday night.