Country Inn & Suites by Radisson Bloomington-Normal West IL Guest Reviews
Write a review
|3.6 miles from Bloomington centre|
Write a review
Richard, Hamilton Tue, 15 May 2018
I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.
Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.
Anonymous Tue, 16 April 2019
Terri Sun, 14 April 2019
Liked: I did not get in until 10p.m. and they allowed for a very, very late checkout!
Karen Sun, 14 April 2019
Liked: Overall, everything exceeded my expectations. I?d stay here again. Nice to know this hotel is here when we visit our daughter at school.
Erin Sun, 7 April 2019
Liked: The bed and pillows were nice
Disliked: There was hair not mine on the bottom of my pillow case and the tub was not clean it looked clean but wasn?t.
Daniel Sun, 7 April 2019
George Sat, 6 April 2019
Was very comportable.
Liked: All was good. Had some friends stop by and sat down in lobby. It was very comfortable. Close to restraunts and Walmart.
Disliked: Cheaper fee for dogs.
Greg Fri, 5 April 2019
Liked: Nice place, friendly staff.Great checkout time.
Disliked: Dusty ceiling fan not enough electric outlets to charge phone by bed unless you unplugged lamp.
Rebekah Fri, 5 April 2019
Liked: Staff was helpful, room was spacious and very clean, no foul smells. Pool and hot tub were clean no scum.
Andy Thu, 4 April 2019
Liked: Heat in room didn't work
Alysia Thu, 4 April 2019