Country Inn & Suites by Radisson Bloomington-Normal West IL Guest Reviews
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|3.6 miles from Bloomington centre|
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Richard, Hamilton Tue, 15 May 2018
I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.
Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.
Richard Mon, 30 March 2020
Liked: Great customer service and very comfy.
Disliked: Bath tub didnt have a plug to give my daughter a bath.
Gloria Sun, 22 March 2020
My stay was over all...
Liked: TV, beds ,quietness, location, customer service.
Disliked: Bathroom had a few ants in it. Elevator smelled damp kinda mildew like.
Thomas Wed, 11 March 2020
Stephen Wed, 11 March 2020
For the money we spent...
Liked: Staff was good.
Disliked: Toilet plugged up, facility needed repairs, parking lot really broken up.
Jordan Sat, 7 March 2020
Was not happy have stayed...
Disliked: Very poor experience with staff and the manager.
Anonymous Thu, 5 March 2020
Liked: Comfortable,quiet stay. Average food at breakfast with a clean dining area. Restaurants for dinner nearby with a short car ride.
Bonnie Tue, 3 March 2020
I would not recommend this...
Liked: Bedding was nice and the bed was comfortable.
Room temperature was good.
Disliked: The shower didn't work right. NO washcloths in the bathroom. Thin and ratty towels. (I would have thrown them away if they were at my house.) Poor lighting in the room. Only one ice machine for three floors. Stairway needed vacuuming. Wifi sketchy.
Tori Mon, 2 March 2020
Jeffrey Sun, 23 February 2020
Liked: Friendly staff, very comfortable bed
Disliked: They could not split the bill for the two of us so that was VERY frustrating and disappointing and inconvenient.
Kory Fri, 21 February 2020