Country Inn & Suites by Radisson Bloomington-Normal West IL Guest Reviews
Write a review
|3.6 miles from Bloomington centre|
Write a review
Richard, Hamilton Tue, 15 May 2018
I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.
Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.
Anonymous Fri, 19 July 2019
Would not choose it again...
Liked: Clean, Wifi, parking, TV, AC.
Disliked: My room door #213 did not feel secure as the latch did not securely keep the door closed. Someone could have easily slid a butter knife in and opened it. There was dog barking in the morning.
Marci Thu, 18 July 2019
Liked: Room was quiet. Pool was warm. Breakfast was above average and coffee was always available. Staff at front very friendly.
Disliked: Could use some updating. Not very many plugs or USB ports in room. Hot tub very chlorinated. Fumes when jets on made you cough.
Anonymous Thu, 11 July 2019
Liked: Pet-friendly. Decent coffee. Friendly and helpful staff.
Lp Tue, 9 July 2019
Liked: Friendly staff. Great breakfast.
Darren Sun, 7 July 2019
Pietro Wed, 3 July 2019
Disliked: House Cleaning
Susan Thu, 27 June 2019
Liked: Nice location. Gave us early checkin.
Disliked: Pool was so chlorinated that it was hard to even be in the area.
John Thu, 27 June 2019
Anonymous Wed, 26 June 2019
Michael Mon, 24 June 2019
Liked: Loved the breakfast and the chef was very nice
Disliked: First room had dirty sheets so they moved us to another room which was fine