Country Inn & Suites by Radisson Bloomington-Normal West IL Guest Reviews
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|3.6 miles from Bloomington centre|
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Richard, Hamilton Tue, 15 May 2018
I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.
Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.
Helen Thu, 6 January 2022
Probably won't book this motel...
Liked: Ok. But not like Inn on Empire.
Disliked: Parking lot was icy. TV did not work so we could check weather for our return trip to Indiana. Poor lighting in room. Shower water was barely warm.
Nathan Mon, 3 January 2022
Kevin Thu, 30 December 2021
Liked: The front desk clerks were nice and easy to deal with.
Disliked: The room was not properly cleaned. There was long stringy hair in both beds,stains on the sheets, and empty water bottles underneath the temperature control unit. The bulb was blown in the lamp and the television kept going out even though there was no bad weather.
Kurt Wed, 29 December 2021
Disliked: Rooms out dated, furniture chipped, wallpaper peeling off, no hot breakfast
Kathy Wed, 29 December 2021
Liked: Pet friendly
Patricia Tue, 28 December 2021
Liked: terrible service- place was so dirty!!
Laura Mon, 27 December 2021
location and a good Black...
Liked: The location was good. I originally booked because of the hot tub so make sure that comes back after Covid.
Disliked: I should have known to expect the mediocre when I saw the ?Pardon Our Dust? sign; my room was dated and half finished. The wallpaper in the bathroom was peeling, there was a loose tile to trip on, and they never bothered to put the trim back up after repainting. My sheets and comforter were also stained, not dirty just stained. They threw a clean sheet over the comforter to hide the marks instead of using a duvet like they should.
David Sat, 25 December 2021
Dionna Tue, 14 December 2021
Liked: The surrounding area .. The staff. It was very nice and smooth.
Haleigh Sun, 12 December 2021