Name: Country Inn & Suites by Radisson Bloomington-Normal Airport IL
Address: 2403 East Empire Street, Bloomington, IL
Telephone: (888) 323-5826
Rating: 4

Country Inn & Suites by Radisson Bloomington-Normal Airport IL Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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I would stay here again...

Liked: The room was spacious and clean. The staff was very friendly and helpful. My wife could have used more room in the bathroom for her female paraphernalia but the towels were nice and thick for hotel towels.
Disliked: Our entire 4 day stay we could not enjoy any TV as it kept freezing up every few minutes. My wife had a hard time getting in any exercise as half of the machines were down. I know these are minor inconveniences but when you are supposedly paying for something you kind of expect it. Also when my wife asked for an adjustment to the bill for the TV she was told that they could not do anything because I booked through you people. So you cost me money.

Relaxing, just what I needed

Liked: Everything
Disliked: There was nothing I didn’t like

The room was clean but...

Disliked: Well the TV would pause much to often. The individual air conditioner for the room worked great but sounded like a Harley Davidson in the room when it would start and run.

Returning guest, will return again.

Liked: Great location!
Disliked: Our tv was stuck on Spanish mode, but too late to ask for assistance

Our return trip on the...

Liked: Close to the airport.
Disliked: They booked the wrong date. June 16th-17th was the date for king handicap accessible. They had arrival on the 17th standard King no handicapped shower. Had to cancel and rebook with a different room.

Exceptional

Don’t double charges beware

Liked: The hotel was fine
Disliked: They have double charged me and I’m now 2 weeks into trying to get my money back

Very good

i would rather have slept...

Liked: nothing
Disliked: everything

Good

Liked: The place was clean and the staff was friendly.
Disliked: For over two days the TVs system was out. Normally we don't travel to watch TV, but on this trip we had a lot of down time and having TV available would have been nice. All the staff could tell us was a technician was coming some time. No partial refunds or any accommodations to the inconvenience were offered.