Country Inn & Suites by Radisson Bloomington-Normal West IL

I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.

Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.

Disappointing

A very pleasant stay!

Liked: Clean, comfortable room. Excellent breakfast!

Good

Liked: Convenient location and quiet. Good value
Disliked: Bathroom needs better lighting and shelf or counter A toilet paper holder is also needed Clean and/or Paint the bathroom door

Very short stay. Not up...

Disliked: Bed wasn't comfortable and the bathroom wasn't clean. I felt so uncomfortable staying until morning I left around 2:00 a.m. I used to love staying at this hotel chain. I won't stay ever again...

Very good

Very good

Good stay

Liked: Spacious and comfortable
Disliked: The soap and Shampoo was empty and there was a pizza

Very good

Very good