Unpleasant Stay

Liked: Nothing
Disliked: The hotel had a fire alarm go off because a guest left a a slice of bread in the toaster. This not only disrupted our sleep at 7 am but having to young boys one 2 and one 6 having them wake up some early despite us getting there at 2am, after this I checked out with 40 mins. When we contacted booking.com they mentioned that the hotel cannot refund this because the fire alarm was turned off immediately after, which was not the truth as the front desk mentioned that they would have to wait till the fire Marshal reaches and turns it off. The fact that we had to get down and wake my kids was already an issue due to a mistake that was not ours A disappointment stay and incorrect information provided to booking.com

We stayed here before and...

Liked: The location is nice.
Disliked: The pool is broken and so was the ice machine. The bed sheets were worn out. The bathroom door looked like someone tried to tear it off the hinges. Several television channels were frozen and it was so crowded in the breakfast area that we couldn’t even get breakfast.

Good overnight stay.

Disliked: Wi-fi was not “protected”, could not use it.

Very good

Very good

Overall, our stay was very...

Liked: Very clean, conveniently located, friendly staff, good breakfast
Disliked: Was disappointed that the pool wasn’t open for use, and ice wasn’t available, so we had to buy some.

Excellence!

Liked: Everything was perfect! The staff especially Ms Tonya was very pleasant & room was perfectly clean!

Exceptional

Very good