Country Inn & Suites by Radisson Augusta at I-20 GA

IT WAS OK MANAGERS SHOULD...

Liked: ROOM WAS NICE. QUITE AND CONFORTABLE WOULD HAVE BEEN NICER IF ICE MACHINES WERE ON EACH FLOOR INSTEAD OF HAVING TO GO TO THE LOBBY TO GET ICE
Disliked: DINING ROOM WAS SMALL OVER LOADED WITH GUEST AND SMALL CHILDREN. OFTEN CHILDREN WERE RUDE AND SOME UNATTENDED SHOUTING AND SCREAMING PARENTS NOT ATTENDING TO THEIR CHILDREN OR HELPING THEM CHILDREN MAKING MESSES ALL OVER THE DINING FLOOR AND COUNTERS. FASTER THAN THE ATTENDANT COULD CLEAN UP MESS AFTER MESS, THE MANY GUEST IN THE DINING ROOM WERE RUDE AND UNCARING NOT A GOOD THING FOR WE 3 TO HAVE TO BE EXPOSED TO FOR OVER 45 MIN TO 1.25 OURS. CHILDREN AND SOME ADULTS SHOUVING AND PUSHING OTHER GUEST ABOUT AND CAUSING SOME OTHER GUEST OF SPILL THEIR COFFEE AND JUICE, MILK ECT... WE 3 HAD TO ENDURE THIS FOR THE LAST 3 MORNINGS WE WERE AT YOUR HOTEL. NOT GOOD !!! THE MANAGER AT THE FRONT DESK WAS CALLED AWAY 3 TIMES IN THE 45MIN+++ TO HELP GUEST UP INTO THE HOTEL LEAVING THE CUSTODIAN TO CLEAN UP MANY MESSES AND DEAL WITH THE HAVIC THESE OTHER GUESTS WERE CREATING I WOULD SAY ABOUT 10-12 OF THEM ALL TOGETHER MAKING SUCH RACKETTS AND MESSES. 6 ADULTS WERE WELL OVER 25 AGE. AND ABOUT 10-12 CHILDREN UNDER 12 IT WAS AWFUL. !! DR A L MILAND

Very good

Good

Liked: I made it work visiting my grandkids
Disliked: Booked on line they gave it a 5 stars it wasn’t

Nice hotel.

Liked: The location.
Disliked: The pool area could've been cleaner. I wasn't able to get in the pool.

Great stay needs more improvement

Liked: When they switch our room to a double room we were happy.
Disliked: We didn’t like the smell of the hotel and they need new carpet in the rooms

Very good

Pleasant

Disappointing

Liked: The beds were comfortable. The air conditioner definitely works.
Disliked: The room isn't as nice as the pictures make it look. The floors were disgusting, the breakfast wasn't that great, the pool was closed, and the vending machines didn't work. I also booked a king suite, but was put in a room with two double beds.

Exceptional