Country Inn & Suites by Radisson Augusta at I-20 GA Guest Reviews
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|5.4 miles from Augusta centre
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Lashonda Tue, 20 February 2024
Liked: The room was great!! Space wise it was amazing.
Disliked: The pool was closed. And the breakfast wasn't good and the ice machine needed cleaning cause when getting ice black stuff was on the ice
Carla Mon, 19 February 2024
Tiffany Sun, 18 February 2024
I was very disappointed in...
Liked: Booking and check in were easy.
Disliked: The hotel is advertised as having an indoor pool. This was my main reason for picking it. The pool was closed when we arrived. The manager told us that the inspector made them close it because of a broken door. Our grandson was very disappointed. We found other activities to do with him instead. In the morning we found the closed sign had been removed, so I checked the pool. The door was not repaired, so I don’t know if the inspector story was not true or if the hotel decided to ignore their instructions. The pool had just been treated and was no full of chemicals that it would be at least an hour before it could be used. A cloud of powder was still floating on top of the water. at 10:00am. Check out was noon and we had already made other arrangements anyway. The hotel never posted that the pool was closed.The breakfast was also disappointing. There was no meat of any kind, the regular coffee was not replenished while we were there, and the tool for removing waffles was missing. Tables were never wiped while we were there. The hotel is idesperately in need of renovation. Old paint is showing through. The furniture is dirty and needs to be replaced. Thresholds are rusty.
Evelyn Sat, 17 February 2024
Shakia Mon, 12 February 2024
Brianna Wed, 7 February 2024
Valerie Tue, 6 February 2024
Disliked: The fact my reservation was canceled, even with my reservation saying late arrival and pay at the property. There was no accommodations made and booking still charged me (they gave me my money back) but its the principal. Lucky for us we were able to find another hotel. If the app says pay at property hotels shouldn't cancel your reservation.
Wanda Mon, 5 February 2024
J Sun, 4 February 2024
Do not stay here
Disliked: Stains on couch, hair on pillows, hair on towel, loud until 12 midnight
Lori Mon, 29 January 2024
Liked: Indoor pool. Friendly staff. Close to shopping and restaurants