Staff was friendly and accomodating....

Liked: Location was hard to find. You can't see the building when you get off the highway and there is no signage for the facility and no "turn here" sign to get there. If you pass the location you can't just make a turn around, you have to get back on the highway, exit then get back on and try again. We did this numerous times until we learned.
Disliked: Facility is pet friendly and we are not animal lovers. We have concerns about the cleanliness of the rooms.

Very good

Pleasant

Liked: Location
Disliked: Bed uncomfortableFitted sheet not holding at cornersAC wouldnt hold adjustmentsBreakfast mediocre

It was a good stay...

Liked: Had a great breakfast. The location was close to down town . The staff was more than helpful.
Disliked: I am a light sleeper and could not turn the VAC fan off at night.

It was great!

Liked: It was clean and well kept
Disliked: Although still close to downtown you have to get on the highway to get there

Nice but could use some...

Liked: Shuttle service was great, took us quickly downtown.
Disliked: Pool was out of commission. Shower was inadequate and underwhelming.

Superb

Liked: Free coffee, tea& cookies were a nice touch. The free shuttle to downtown was fantastic. Breakfast was quite good & the staff was helpful.
Disliked: The pool was out of order & the workout room could benefit from some attention ie fix the clock, keep towels and water replenished.

Good hotel with reasonable value...

Liked: Excellent breakfast included in rate, the hotel was in a good position to drive to Biltmore.
Disliked: Our room was above an external communal area and noisy the second night.

Fabulous

Disliked: It was difficult to find